Word,Excel,Powerpoint
CHANDAN BARAI
Mumbai
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Store Manager
Ivenus Apple Store
Ahmedabad
2023.08 - 2023.11
- Approved regular payroll submissions for employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Assistant Manager - Operations
K C Laboratories
Mumbai
2021.02 - 2023.08
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Extracted and interpreted data patterns to translate findings into actionable outcomes.
- Upheld security and confidentiality of documents and data within area of responsibility.
- Utilized data visualization tools to effectively communicate business insights.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Participated in requirements meetings to understand business needs.
- Analyzed transactions to build logical business intelligence model for real-time reporting needs.
- Collaborated with business-unit leaders to identify and prioritize problems.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Created dashboards to monitor and track key performance indicators.
- Generated standard and custom reports to provide insights into business performance.
- Designed and developed data pipelines to acquire, clean and process data.
Store Manager
Lenskart.Com
Thane
2018.12 - 2020.05
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Developed new store location from ground up by hiring and training efficient team.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Assistant Store Manager
Nyasa Appe Store
Mumbai
2015.04 - 2018.11
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Supervised and evaluated staff of [Number] including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
- Walked through store areas every [Timeframe] to identify and proactively resolve issues negatively impacting operations.
Department Manager
Reliance Digital
Mumbai
2011.03 - 2015.03
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Systematized [Number] units of inventory, improving rate of internal loss prevention by [Number]%.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Department Manager
Pantaloons Retail Ltd
Mumbai
2009.01 - 2010.12
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Communicated with managers of other departments to maintain transparency.
- Analyzed and interpreted store trends to facilitate planning.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Education
Bachelor of Commerce - Accounts
S.I.W.S College
Mumbai 2003.06 - 2007.07
No Degree - Diploma in Marketing
Wellingkar Institute
Mumbai 2010.03 - 2012.02
Skills
Team leadership and coaching
Software
Timeline
Store Manager
Ivenus Apple Store
2023.08 - 2023.11
Assistant Manager - Operations
K C Laboratories
2021.02 - 2023.08
Store Manager
Lenskart.Com
2018.12 - 2020.05
Assistant Store Manager
Nyasa Appe Store
2015.04 - 2018.11
Department Manager
Reliance Digital
2011.03 - 2015.03
No Degree - Diploma in Marketing
Wellingkar Institute
2010.03 - 2012.02
Department Manager
Pantaloons Retail Ltd
2009.01 - 2010.12
Bachelor of Commerce - Accounts
S.I.W.S College
2003.06 - 2007.07
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