CHANDAN C A

Responsible for driving E2E Digital transformation Managed Services section of consulting

Supporting End client project of US & UK geographies

• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Trained employees on best practices, ensuring knowledgeable workforce capable of meeting organizational objectives.
• Managed projects from inception to completion, delivering results on time and within budget constraints.
• Implemented continuous improvement initiatives for ongoing process optimization and better performance metrics.
• Championed change management initiatives, supporting staff through transitions and promoting culture of adaptability.
• Training employees on Lean methodologies, Kaizen & Yellow Belt programs
• Help team identify opportunities for improvement
• Help client to improvise end to end process through process diagnosis, process study, data study
• Implementation of change management systems, QMS, BPM
• Responsible for driving efficiency in the process
• Stakeholder management, business reviews handling
• Major projects implemented for Audit Risk process for UK audit engagement

• Responsible for Leading Process Excellence charter in Non-Large FCs of South region
• Identifying process improvement projects & mentoring (LSS YB/GB)
• Driving Business Critical Projects yielding the high cost benefits
• Responsible for reduction of lead time thru value stream mapping
• Driving projects related to process time improvement / productivity improvement thru TMS
• Driving & enhancing complete Lean culture across FCs (5S,Kaizen,LSS)
• Involved in Lean @ Design for new facilities by taking insights from existing facilities
• Closely working with multiple stakeholders involving Directors, FC heads, Ops, Design, HR, Finance teams
• Driving projects E2E (start to successful sign off)
• Training & development of work force in terms of lean techniques / procedures
• Conducting Kaizen, Best YB/GB competitions across Fcs quarterly to boost employee morale
• Auditing all south Fcs for 100% 5S adherence
• Horizontal deployment of best process practices from Pan India FC to south FC & vice versa
• Creating a platform for new ideas & promoting it till execution by handholding
• Achievements @ Flipkart: Successfully implemented Business critical projects related to Invoice paper reuse @ OB - Leveraged cost benefit of 4.3 Cr/annum (0.18 paisa / shipment)
• Leveraged cost benefit up to 1Cr by YB/GB projects mentoring for FY2019
• Improved Return2Storage Lead time from 0.8 days to 0.4 days thru VSM
• Improved the dispatch process from OB to MH by savings headcount worth 30 lacs @ Malur FC.

• Process Engineering
• Green Field project - Involved in setting up new assembly line
• Training new graduates - Lean techniques, QC story approach
• Conducting production trials, tracking concerns, involved in RCA with design team for process improvement.

• Process/Manufacturing Engineering
• Ensured:
• Never accept, Never produce & Never pass'- Quality principle in line
• Leading Lean projects for chronicle concerns using Lean techniques
• Conducting plant QRQC Carry Back Meeting for Effective Follow Up & PDCA rotation; handling defect or concern analysis & quality judgment
• Responsible for making KAIZEN for process & productivity improvement
• Implementing POKA YOKE for Market concerns
• Leading Cross Functional Team (CFT) for the unresolved concerns
• Highlights: Bagged the best project award of the year 2016 (Shower Leak)
• Awarded as Master Trainer from GTC, Japan for Quality defect reduction
• Bagged best performer award for reducing Assembly shop defects during FY16~17 thru Step Up Quality approach
• Leveraged cost saving idea of Door harness design change worth Rupees 16,80,000/ year.