

Detail-oriented IT professional with 1 year of experience in Microsoft 365 administration, Azure Active Directory, and SQL database management. Expertise in identity and access management, single sign-on configuration, and ServiceNow operations, including root cause analysis and SLA management. Focused on delivering secure and efficient enterprise solutions that enhance business continuity and user productivity.
ServiceNow(ITSM)
Incident management
Identity and access management
Single sign on (SSO) configuration
Azure active directory
Microsoft 365 administration
MySQL administration
Database management system
SLA management
Cyber security