Chandan Keshavamurthy
Bengaluru
Summary
Having 2+ years of experience in managing complex and resolving technical issues, an organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking oppurtunities to enhance abilities while conrtibuting to company growth.
Overview
3
3
years of professional experience
Work History
Software Application Desktop Support Engineer
Accenture software solutions
Bengaluru
09.2022 - Current
- Provided excellent customer service, resolving issues promptly and maintaining high satisfaction levels.
- Maintained positive working relationship with fellow staff and management.
- Installed and configured computer systems, printers, and other peripherals.
- Supervised and directed workers engaged in installation of data communication equipment and software.
- Provided technical assistance to users in person, via phone or email.
- Managed inventory of IT assets, including procurement and disposal, ensuring compliance with company policies.
- Referred major hardware or software problems or defective products to vendors or technicians for service.
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
Education
Bachelor of Engineering Technology - Electrical, Electronics And Communications Engineering
T.john Institue of Technology
Gottigere , BENGALURU06-2022
Associate of Science - PCMB
Sri Nalini Raghunatha Rao Composite PU College
Jigani , Bengaluru03-2018
High School Diploma -
Sri Nithyanandha Swamy High School
Jigani , Bengaluru03-2016
Skills
- IT support Experience
- System Installation
- Incident SLA Management
- Network Printer Configuration
- Software Installation Expertise
- Documentation tools - MS word,Excel and Powerpoint
- Customer Relationship management
- Teamwork and collaboration
- Application support
Languages
English
First Language
kannada
Beginner (A1)
A1
Hindi
Beginner (A1)
A1
Telugu
Beginner
A1
Personal Details
- Father's Name - Keshavamurthy S
- Mother's Name - Shashikala N
- Address: #117 Bukkasagara Endeavour Academy, Jigani, Bengaluru 560105
- Marital status: single
- Nationality - Indian
Declaration
- I hereby declare that all the information furnished above is true to best of my knoweldge and belief
Timeline
Software Application Desktop Support Engineer
Accenture software solutions
09.2022 - Current
Bachelor of Engineering Technology - Electrical, Electronics And Communications Engineering
T.john Institue of Technology
Associate of Science - PCMB
Sri Nalini Raghunatha Rao Composite PU College
High School Diploma -
Sri Nithyanandha Swamy High School
Similar Profiles
Bhargav KirneBhargav Kirne
Software Developer at Qvantel software solutions ltd & Nexus Software Limited & Melvault software solutions Pvt LtdSoftware Developer at Qvantel software solutions ltd & Nexus Software Limited & Melvault software solutions Pvt Ltd
Chulbul KumariChulbul Kumari
Senior Software Quality Analyst at Accenture Software SolutionSenior Software Quality Analyst at Accenture Software Solution
Dinesh RDinesh R
Associate Software Engineer at GapBridge Software service Pvt Ltd (Accenture)Associate Software Engineer at GapBridge Software service Pvt Ltd (Accenture)