Chandan M

Accomplished Senior QA Engineer with 5+ years of experience at Reliance Jio – Reverie Language Technologies, specializing in both Manual and Automation Testing using Selenium with Python and Java. Proven track record of ensuring 95%+ bug-free releases across web and mobile platforms by designing and executing robust test strategies.. Expert in performance testing with JMeter, fostering collaboration in Agile environments to deliver robust web and mobile applications.

Working on a Web Application containing list of API's with Dashboards, User Analytics, Credit Deduction, and API access control. Responsible for End-to-End testing, including functionality, user management, and performance. Conducting load testing using JMeter to identify bottlenecks and optimize latency and TPS. Collaborating with developers to implement improvements and ensure high system reliability.

Contributed to QA efforts for Jio Set-Top Box (STB) focusing on Natural Language Understanding (NLU) and Automatic Speech Recognition (ASR). Validated intent accuracy across entertainment and utility domains. Performed functional, regression and performance testing across multiple STB builds. Played a key role during IPL season ensuring seamless navigation and content playback on JioCinema. Additionally supported web chatbot testing with a focus on voice/text interaction.

Worked on responsive web and mobile applications focusing on quality assurance and usability. Designed and executed test plans, conducted functional, regression and exploratory testing. Ensured cross-browser and cross-device compatibility, identified critical bugs and collaborated with developers via JIRA for timely resolution. Led beta testing and provided insights to enhance app performance and UX. Used Postman for API verification & validation. Actively supported agile development cycles through continuous QA involvement.

• MTech Project: Speaker Independent Speech Recognition & Synthesis System for Individuals with Dysphonia & Aphasia using Artificial Neural Network (AIISH, Mysore)
• MTech Third Rank Holder
• Published paper in an international journal - Click_Here
• Participated in GTECH-EXPO 16 National Level Project Competition (GMIT)
• Beyond the Call of Duty Award – Reliance Jio [Reverie Language Technology]
• School of Meaningful Experience IMPACT Programme – Best Communicator
• Built a conversation website using ReactJS and MongoDB and hosted it for free on Render.