CHANDAN RAJ

• Developed business documentation (BRD, FRD) including procedures, work instructions, and process flow diagrams.
• Participated in knowledge transfer and requirement gathering sessions to help clarify business goals and improvement areas.
• Prepared reports, business models, flowcharts, and diagrams for all staff levels
• Authored user stories to capture specific tasks and goals, ensuring alignment with end-user needs and business objectives.
• Conducted user acceptance testing to ensure new software solutions meet business needs.

PROJECTS

• Multi-Book : This feature is an ongoing effort where-in it involves implementation of a multi book accounting support which will help in maintaining multiple book of accounts for different geographies.This is a highly complex feature wherein every possible transactions in the portal are being analyzed to understand the impact and provide the solution for the same.The development process involved routine level analysis ,DOR and DOD for effective documentation and also involved in various other discussions related to story and its design.
• Slide in project : An UI project which allows the user to navigate easily inside the system. Understanding the particular module in the system and identifying associate modules impacted in the system.
• Direct Debit and Direct Credit : This feature involved implementation of an automated payment for European Market.This required a thorough understanding of the payment workflow and identification of system jobs required for every step of payment.

• Verified accuracy of financial records and transactions to ensure accuracy of financial statements
• Developed and implemented data analytics to quickly identify potential fraud and errors
• Performed a comprehensive review of financial statements and internal controls, resulting in a reduced risk of fraud and errors
• Developed and tested complex audit procedures to identify potential risks and weaknesses in internal control systems
• Prepared audit reports that provided accurate and reliable information to stakeholders
• Collaborated with clients to ensure that audit findings were accurately reflected in financial statements
• Identified opportunities for process improvement through data analysis and benchmarking

• Started as a pilot for a process called commercial loans and helped in building the team by training
• Attended the client call whenever it was necessary and successfully implemented the changes whatever they asked for
• Was the part of reporting team ,worked on excel and Power Bi for creating dashboard and presenting the same
• Was part of the team which was awarded with the BIB for smoothly and efficiently taking care of clearing the loans in the Peak time of the business