CHANDAN RAO V
Service Specialist/Operation Specialist
Mysore
Summary
Dedicated service/Operation specialist with a strong focus on customer satisfaction and problem resolution. Proven ability to efficiently manage tasks and exceed service goals. Detail-oriented professional with experience in customer support and data management. Highly skilled in effective communication and problem-solving, consistently delivering high-quality service while optimizing operational processes.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Service Specialist
PRISM (Parent of OYO)
01.2025 - Current
- Completed day-to-day duties accurately and efficiently
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Prioritized and organized tasks to efficiently accomplish service goals
- Identified needs of customers promptly and efficiently
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Exceeded customer satisfaction by finding creative solutions to problems
Computer Data Entry Operator (Contract Staff)
Indian Railways
04.2023 - 01.2025
- Entered data accurately into the Indian Railways database system
- Assisted with maintaining records and files for operational purposes
- Verified accuracy of data entry by reviewing, correcting, deleting or reentering information
- Maintained and updated filing, inventory and database systems, primarily or using computer
Account Executive - Payables and Receivables
SYS Information
11.2022 - 03.2023
- Managed accounts payable and receivable processes for various clients
- Coordinated with cross-functional teams to streamline payment processes
- Utilized accounting software to track transactions and generate reports
- Communicated with clients regarding outstanding invoices and payment terms
Education
BBA - Business Administration
SBRR Mahajana First Grade College
MysoreSkills
Customer service
Problem-solving
Complaint handling
Complaint resolution
Customer relations
Decision-making
Team collaboration
Critical thinking
Follow-up skills
Multitasking and organization
Timeline
Service Specialist
PRISM (Parent of OYO)
01.2025 - Current
Computer Data Entry Operator (Contract Staff)
Indian Railways
04.2023 - 01.2025
Account Executive - Payables and Receivables
SYS Information
11.2022 - 03.2023
BBA - Business Administration
SBRR Mahajana First Grade College