Chandana

Spearheaded the Scrum team in effectively applying Agile methodology and Scrum practices, ensuring streamlined project execution and delivery.

Facilitated seamless collaboration between the product owner and development team, resulting in enhanced client satisfaction and alignment with project objectives.

Guided both the Scrum and development teams towards self-organization, fostering a culture of accountability and ownership for improved efficiency and productivity.

Proactively identified and resolved impediments, coaching the Scrum team on impediment removal techniques to maintain project momentum and meet sprint goals effectively.

Successfully managed conflicts and addressed issues that arose during the project lifecycle, promoting a collaborative and supportive team environment conducive to achieving project success.

Directed the Scrum team towards higher levels of Scrum maturity, implementing strategies to continuously improve processes and enhance overall team performance.

Provided ongoing support to the product owner, offering education and guidance as necessary to optimize product backlog management and prioritize project deliverables effectively.

Acted as a primary point of contact for customers, establishing and nurturing relationships through proactive communication via emails and remote meetings, effectively identifying and resolving issues to ensure customer satisfaction and project success.

Provided coaching and guidance to Line of Businesses to enhance their understanding and adoption of the Scrum Framework, driving teams towards higher levels of maturity in project management practices and agile methodologies.

Facilitated discussions, decision-making processes, and conflict resolution across multiple cross-functional teams, fostering collaboration and alignment to meet project objectives and timelines effectively.

Utilized Agile methods to coach technical leads through complex problem-solving scenarios, leveraging collaborative techniques to drive innovative solutions and overcome project challenges.

Conducted comprehensive Agile and Scrum training sessions for Business Professionals and Students

Provided personalized coaching and mentorship, guiding them through the practical application of Agile methodologies and Scrum practices

Designed and delivered tailored training programs and materials, including presentations, guides, and case studies, to address specific organizational needs and challenges related to Agile adoption and Scrum implementation.

Trained individuals on Agile values and principles and promoted a culture of continuous improvement and innovation.

• Initial Responsibilities as Foreclosure Specialist:
  
  Managed the legal process of foreclosure on properties, ensuring compliance with all legal requirements and timelines.
  Communicated effectively with attorney firms regarding payments received on properties under foreclosure, facilitating the processing of payments and reinstatement of loans.
  Played a key role in the Insurance Department by providing on-the-job training for new hires, ensuring they were equipped with the necessary skills and knowledge.
  
  
  Transitioned Responsibilities Involving Scrum Framework and Agile Methodology:
  
  Embraced the principles of the Scrum framework and Agile methodology, transitioning from a specialized role to a cross-functional team member focused on delivering value collaboratively.
  Engaged in Scrum ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives, contributing actively to the team's objectives and goals.
  Leveraged Agile principles to prioritize tasks, adapt to changing requirements, and deliver incremental improvements to processes and products.
  Collaborated closely with stakeholders, product owners, and team members to ensure alignment with project goals and customer expectations.
  Applied problem-solving skills and a customer-centric approach to address challenges and deliver innovative solutions within the Agile framework.
  Actively participated in continuous learning and improvement initiatives, seeking opportunities to enhance Agile knowledge and skills through training, workshops, and self-study.

• Handling inbound calls and providing after-sale service on fitness products.
• I also handled sales and service calls on Beach Body brand products.

Conducted comprehensive demonstrations and training sessions at multiple educational institutions throughout Hyderabad, effectively showcasing products, services, or educational materials to diverse audiences.

Provided hands-on training and support to course instructors and students, ensuring they were proficient in utilizing the provided resources and technologies to enhance learning outcomes.

Utilized engaging presentation techniques and interactive methods to captivate audiences and facilitate active participation during demonstrations and training sessions.