CHANDANA J
Bangalore
Summary
Dedicated Accounts Receivable Specialist experienced in managing high-volume collections and resolving customer disputes. Developed internal reporting systems that enhanced data accuracy for reporting, and monthly close activities. Committed to leveraging skills to drive organizational growth and success.
Overview
16
16
years of post-secondary education
5
5
years of professional experience
Work History
AR Representative
Fierly LLC
08.2025 - Current
- Supported end-to-end accounts receivable and order-to-cash operations across EMEA, US, and Germany, handling cash application, bank reconciliations, invoice clearing, and account accuracy.
- Managed global cash application and collections workflows, helping allocate customer payments quickly, lower unapplied cash, and improve collection performance across multiple regions.
- Resolved complex payment issues, including deductions, short payments, disputes, and account differences, helping strengthen cash flow and reduce DSO.
- Handled customer collections through aging reviews, payment commitment discussions, promise-to-pay tracking, and recovery of outstanding receivables.
- Performed credit risk tasks, including credit reviews, order release approvals, and credit/debit note processing, to limit exposure and support business growth.
- Prepared AR analysis, cash flow forecasts, and executive reports while partnering with cross-functional teams to improve working capital, support customer relationships, and assist month-end close activities.
Associate – Credit & Collections (AR)
Timken
01.2023 - 01.2025
- Managed end-to-end Credit and Collections operations, including customer credit assessments, credit limit management, and risk mitigation.
- Drove timely collection of payments, resolved invoice disputes, and reconciled accounts to optimize cash flow and AR performance.
- Monitored overdue accounts and implemented collection strategies, escalating to legal when necessary to minimize financial risk.
- Built cross-functional relationships with customers, CSR, and Sales to resolve issues and streamline collections.
- Monitored overdue accounts and implemented effective collection strategies, including escalation to legal.
- Tracked and reported collection metrics to inform management decisions and enhance working capital management.
Accounts Executive (NAPS)
Bharat Electronics Ltd
12.2021 - 01.2022
- Managed customer payment follow-ups to secure timely collections.
- Reduced pending dues by regular tracking and communication.
- Collaborated with accounts and clients to resolve billing discrepancies.
- Coordinated with accounts and clients to resolve billing issues.
- Helped improve company cash flow through an effective collection process.
Education
MBA - Strategic Finance
Jain University
BangaloreB.com - Accounting & Taxation
Bangalore City University (MLAFGCW)
Bangalore 05.2019 - 10.2021
PUC -
MES College
Bangalore 06.2016 - 01.2018
SSLC -
RRES
Bangalore 04.2004 - 01.2016
Skills
Business applications
- SAP
- CashPro
- Microsoft Office Suite
- Salesforce
- OnBase
Skills and expertise
- Accounts receivable management
- Order-to-cash processes
- Credit and collections management
- Bank reconciliation and cash application
- Invoice and statement reconciliation
- Statement preparation
- Aging analysis and credit control
- Debt collection strategies
- Payment and dispute management
- Process improvement
- Time management
- Attention to detail and compliance
- Analytical thinking and problem-solving
- Cross-functional collaboration and teamwork
- Stakeholder engagement
- Effective communication
- Adaptability
Langauge :
English, Hindi, Kannada, Marathi
Accomplishments
- Received a "Pillars of excellence " award in my very first year and a half for clearing old line items and a market correction (June 2024).
- Received "Pinnacle award" for clearing old past dues in the month of November 2024
Extra–Curricular Activities:
- Diploma in Accounting and Tally ERP9 – Anudip Foundations
- Industrial Readiness Program – Conducted by CII
- Certified in MS Excel & Tally ERP9 – Pro-Edge
- Presented a research paper on "Women Entrepreneurs in the Unorganized Sector" at Indian Institute of Science
- Active participant in inter-collegiate and state-level paper presentation competitions
Declaration:
I hereby declare that all the details given above are true to the best of my knowledge and belief.
Timeline
AR Representative
Fierly LLC
08.2025 - Current
Associate – Credit & Collections (AR)
Timken
01.2023 - 01.2025
Accounts Executive (NAPS)
Bharat Electronics Ltd
12.2021 - 01.2022
B.com - Accounting & Taxation
Bangalore City University (MLAFGCW)
05.2019 - 10.2021
PUC -
MES College
06.2016 - 01.2018
SSLC -
RRES
04.2004 - 01.2016
MBA - Strategic Finance
Jain University