Chandana K P
Ernakulam,KL
Summary
Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.
Overview
19
19
years of professional experience
Work History
Online Consultant
Alveda Ayurveda
01.2019 - Current
- A Swiss based Ayurvedic online consultation company Alveda Ayurveda
- Established strong rapport with clients, fostering open communication channels and ensuring their concerns were addressed effectively.
- Increased customer retention rates through consistent follow-ups and timely support services during the consultation process.
- Enhanced client satisfaction by providing customized online consultations tailored to individual needs.
Senior consultant, Business development coordinator
Prana Ayurvedic Centre
01.2016 - 01.2019
- Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.
- Evaluated clients' needs and created plan of action to provide solutions.
- Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
- Exceeded customer requirements with accurate and deliverable solutions.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
- Evaluated existing business processes, recommending improvements that led to increased operational efficiency.
- Identified business issues through careful collaboration with key stakeholders.
Consultant Physician , Administrator and Business development coordinator
West-fort ayurveda hospital. Thrissur
01.2015 - 01.2016
- Developed comprehensive care strategies for complex cases, resulting in better health management and reduced hospital readmissions.
- Collaborated with other specialists in multidisciplinary teams for optimal patient management in complex cases.
- Led quality improvement projects that streamlined workflows, increased efficiency, and enhanced patient experience.
- Delivered high-quality healthcare services in a fast-paced environment while maintaining strong working relationships with colleagues.
- Regularly reviewed medical literature to stay up-to-date on emerging trends, treatments, and technologies within the field of medicine.
- Streamlined patient scheduling and follow-up processes to minimize wait times and improve overall satisfaction.
- Established trust-based relationships with patients by displaying empathy, compassion, and excellent listening skills during consultations.
- Enhanced clinical team collaboration with regular interdisciplinary meetings, promoting effective communication and coordinated care.
- Prescribed medications and therapies to improve patients' health and well-being.
- Monitored patients' conditions and progress to reevaluate treatment.
- Trained support staff in patient care strategies, intake requirements and requirements for assisting with different procedures.
Consultant Physician, Hospital, Marketing associate
Sopanam multispeciality ayurvedic hospital
01.2010 - 01.2015
- Developed comprehensive care strategies for complex cases, resulting in better health management and reduced hospital readmissions.
- Educated patients on preventive measures, lifestyle changes, and medication management to promote long-term health improvement.
- Regularly reviewed medical literature to stay up-to-date on emerging trends, treatments, and technologies within the field of medicine.
- Conducted thorough diagnostic evaluations, ensuring accurate diagnoses and appropriate treatment decisions.
- Delivered high-quality healthcare services in a fast-paced environment while maintaining strong working relationships with colleagues.
- Contributed to institutional research initiatives, advancing the field of medicine through innovative study findings.
- Consistently met or exceeded performance metrics for care quality, patient satisfaction, and efficiency within the practice.
- Monitored and recorded patient progress, prompting timely and appropriate interventions.
- Collected, recorded and maintained patient medical history, reports and examination results.
- Educated patients and families on health conditions to raise awareness.
- Generated reports to support development and implementation of marketing plans.
Consultant Physician and Staff
Nagarjuna Ayurvedic Centre
01.2008 - 01.2010
- Delivered high-quality healthcare services in a fast-paced environment while maintaining strong working relationships with colleagues.
- Regularly reviewed medical literature to stay up-to-date on emerging trends, treatments, and technologies within the field of medicine.
- Developed comprehensive care strategies for complex cases, resulting in better health management and reduced hospital readmissions.
- Conducted thorough diagnostic evaluations, ensuring accurate diagnoses and appropriate treatment decisions.
- Established trust-based relationships with patients by displaying empathy, compassion, and excellent listening skills during consultations.
- Collaborated with other specialists in multidisciplinary teams for optimal patient management in complex cases.
- Educated patients on preventive measures, lifestyle changes, and medication management to promote long-term health improvement.
Online consultant cum medical officer
AM
01.2007 - 01.2008
- Streamlined communication channels for effective information flow between clients, team members, and stakeholders.
- Established strong rapport with clients, fostering open communication channels and ensuring their concerns were addressed effectively.
- Enhanced client satisfaction by providing customized online consultations tailored to individual needs.
RMO cum Consultant Incharge of Duty staff
Ahalia foundation Ayurveda Hospital
01.2006 - 01.2007
- Therapists and nurses duty allocation, treatment schedules, and consultation.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Education
MBA - MARKETING
Annamalai University
Chidambaram, India05.2012
PG DIPLOMA - HOSPITAL MANAGEMENT
Annamalai University
Chidambaram, India12.2011
Bachelor of Ayurveda Medicine - Ayurveda
BAMS Alva's Ayurveda Medical College
Puttige Padavu03.2006
Skills
- Client Relationship Building
- Performance Tracking
- Problem-Solving
- Attention to Detail
- Work Planning and Prioritization
- Integrity and Honesty
- Customer Relationship Management
- Staff Management
- Client Relationships
- Goal Setting
- Employee Management
- Continuous Improvement
- MS Office
- Project Management
- Business Analysis
- Quality Assurance
- Issue Resolution
Accomplishments
- Associated with Ayurvedic Medical Association of India(AMAl)
- Joint secretary of AMAI in Thrissur district from Jan 2011-Dec 2012
- Events:- Participated in Arabian Travel Market (ATM), a travel and tourism event at
- Dubai
- (2014)
Languages
English
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Online Consultant
Alveda Ayurveda
01.2019 - Current
Senior consultant, Business development coordinator
Prana Ayurvedic Centre
01.2016 - 01.2019
Consultant Physician , Administrator and Business development coordinator
West-fort ayurveda hospital. Thrissur
01.2015 - 01.2016
Consultant Physician, Hospital, Marketing associate
Sopanam multispeciality ayurvedic hospital
01.2010 - 01.2015
Consultant Physician and Staff
Nagarjuna Ayurvedic Centre
01.2008 - 01.2010
Online consultant cum medical officer
AM
01.2007 - 01.2008
RMO cum Consultant Incharge of Duty staff
Ahalia foundation Ayurveda Hospital
01.2006 - 01.2007
MBA - MARKETING
Annamalai University
PG DIPLOMA - HOSPITAL MANAGEMENT
Annamalai University
Bachelor of Ayurveda Medicine - Ayurveda
BAMS Alva's Ayurveda Medical College