Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chandana Medarametla

Nellore

Summary

As a ServiceNow Developer , i have developed a strong foundation in ServiceNow platform Administration,Customization,and integration. My role at EY involved working on various projects that required me to configure and enhance ServiceNow modules to meet client requirements

Overview

1
1
year of professional experience

Work History

Service Now,Associate Consultant,CSA-Certified

Ey
Chennai
10.2022 - 07.2023
  • CSA-Certified System Administrator
  • Implemented,documented and maintained the Service-Now platform to meet specific business needs to support ITIL and business processes.
  • Developed operational requirements documentation and train operational staff to maintain solution.
  • Configured service level agreements to define certain levels of service from both internal and external providers.
  • Performed servicenow portal development with CMS.
  • Implemented email notifications, inbound actions.
  • Worked on the defects post upgrade and fixed the defects.

Education

Electronics And Communication Engineering ,Percentage of 8.2% -

Adhi College Of Engineering And Technology
Chennai, TN
07-2022

Board of Intermediate,Percentage of 9.5 % -

Sri Chaitanya Junior College
Nellore, AP
06-2018

Board of Higher Secondary School,Percentage of 8.2 % -

Sushrutha E.M High School, Nellore Andhra Pradesh
Nellore, AP
05-2016

Skills

  • Ability to program in JavaScript
  • Knowledge of markup languages like HTML and XML
  • Work Flow configuration
  • ITSM
  • Transfer Map

Timeline

Service Now,Associate Consultant,CSA-Certified

Ey
10.2022 - 07.2023

Electronics And Communication Engineering ,Percentage of 8.2% -

Adhi College Of Engineering And Technology

Board of Intermediate,Percentage of 9.5 % -

Sri Chaitanya Junior College

Board of Higher Secondary School,Percentage of 8.2 % -

Sushrutha E.M High School, Nellore Andhra Pradesh
Chandana Medarametla