Chandana Tumu
Melbourne
Summary
Detail-focused Data Analyst with knowledge in data Analysis, process validation and Customer needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Data Visualization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Analyst
Dashboardworx
06.2024 - Current
- A leading data analytics and business intelligence solutions provider, DashboardWorx specialises in creating powerful, customised dashboards to help businesses make data-driven decisions
- I work with data Analytics Manager to develop new charts and dashboards for existing clients
- Developed a Tableau dashboard for a retail company that highlighted vital KPIs
- Credit card payments are 10% higher than other methods, enabling the company to tailor its marketing strategy by payment type
- Collected and cleaned Customer analysis data from Client sources, improving data accuracy by 95% and providing a reliable foundation for data-driven decision-making.
Graduate Analyst
Surgen Pty Ltd
02.2024 - 07.2024
- Collaborated with cross-functional teams to develop innovative solutions for business challenges.
- Utilized advanced Excel functions to manipulate large datasets for accurate trend analysis and visualization.
- Managed multiple projects simultaneously, maintaining a high level of organization and attention to detail.
- Assisted in the development of comprehensive risk management frameworks to monitor potential threats within the business environment.
- Data Cleaning and Entry: Performed meticulous data cleaning and entry to ensure accuracy and reliability, providing a strong foundation for data-driven decision-making and operational optimization.
Retail Manager
Wakefield Convenience (Pie face)
01.2022 - 01.2024
- Experienced retail manager with skills in sales analysis, customer insights, and inventory management, transitioning to a data analyst role
- Proficient at using data to drive strategic decisions and optimise operations
- Sales Analysis: Analysed sales data to identify trends and opportunities, enhancing revenue strategies
- Customer Insights: Conducted in-depth customer analysis to tailor marketing efforts and improve customer engagement
- Inventory Management: Managed inventory levels using data-driven approaches to reduce waste and ensure product availability.
Systems Engineer Trainee
Infosys
06.2018 - 01.2019
- Completed extensive Systems Engineer training
- This training provided me with a solid foundation in technical skills, including JDBMS, JavaScript, and database management
- Developed solid analytical abilities, enabling me to interpret and evaluate data effectively
- Additionally, I enhanced my interpersonal skills through collaborative projects and refined my organisational skills in managing tasks and resources.
Education
No Degree - Business Information
Torrens University
Adelaide06.2024
Skills
- MySQL
- SQL Server
- Data Visualization and Presentations
- Data Analysis
- Tableau
- Power BI
- Google Big Query
- MS Excel
Accomplishments
- Analyzed 500,000+ retail transactions, identifying key trends in customer behavior and payment methods.
- Drove a 12% sales increase from promotions and a 10% higher preference for credit card payments.
- Developed Tableau dashboards for sales insights, improving decision-making for marketing and product strategies.
- Created Power BI visualizations for DashboardWorx’s client, WryteAI, analyzing customer satisfaction and sentiment trends.
- Improved inventory accuracy by 15% through Excel forecasting models, reducing stockouts and excess inventory.
- Increased profit margins by 8% through optimized pricing strategies and detailed Excel analysis.
Educationcertification
- The Data Analytics Institute Australia, Sydney, Certified Data Analyst, DA360, 03/24, 06/24
- Torrens University, Masters in Business Information Systems, 01/20, 12/22, Data Management and Analytics, Data Modelling
Projects
Consumer Behaviour Analysis Tableau Dashboard, Built a data visualisation dashboard to analyse consumer behaviour and shopping habits. Superstore Sales Dashboard, Built a high-performance sales dashboard in Tableau for the Superstore dataset. Product Development-Radial Bar Chart, Utilised Tableau to develop a radial bar chart analysing retail performance across various product categories. Generic Retail Dashboard Development, Designed a data-driven retail analytics dashboard leveraging Tableau. Customer Analysis Dashboard, Developed a comprehensive Customer Satisfaction Dashboard for WryteAI.
Certification
Data Analyst
Timeline
Data Analyst
Dashboardworx
06.2024 - Current
Graduate Analyst
Surgen Pty Ltd
02.2024 - 07.2024
Retail Manager
Wakefield Convenience (Pie face)
01.2022 - 01.2024
Systems Engineer Trainee
Infosys
06.2018 - 01.2019
No Degree - Business Information
Torrens University
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