CHANDANA H G
Bangalore
Summary
Senior Business Analyst with 9 years of experience across insurance and enterprise programs, including 5 years in core Business Analysis roles and 4 years in a Business Analyst–Data Analyst hybrid capacity. Proven expertise in requirements elicitation, stakeholder management, Agile delivery, and UAT, with a strong track record of translating business needs into clear, actionable solutions. Adept at partnering with business and technology teams to drive data-informed decisions using SQL, Snowflake, Teradata BI, AWS and Agentic AI.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Analyst / Data Analyst
Accenture
04.2021 - Current
- Worked as a data-focused analyst for a large Insurance client, translating business requirements into source-to-target mappings, data transformation rules, and analytical specifications.
- Create and maintain detailed mapping documents covering source systems, target structures, joins, filters, derivations, and business rules.
- Write and optimize SQL queries in Snowflake and Teradata BI to support data extracts, transformations, and downstream consumption.
- Design and validate data extracts for reporting, analytics, and regulatory needs, ensuring accuracy, completeness, and performance.
- Perform ETL validation, including source-to-target reconciliation, record counts, and data quality checks across large insurance datasets.
- Analyse data discrepancies and pipeline issues, performing root cause analysis and working with data engineering teams to resolve defects.
- Support UAT and release cycles by validating transformed data against business rules and acceptance criteria, reducing data-related defects by 25%.
- Manage analysis tasks and data defects using JIRA, ensuring timely resolution in Agile delivery cycles.
- Collaborate closely with business, QA, and data engineering teams to clarify data logic and minimize rework caused by ambiguous requirements.
- Support cloud-based data workflows using AWS S3 for data staging and extract delivery.
Business Analyst
Capgemini Technology Services Pvt. Ltd.
03.2016 - 03.2021
- Led end-to-end Business Analysis for two large-scale enterprise transformation programs, owning requirements from discovery through delivery.
- Partnered with 20+ business stakeholders to understand business objectives, pain points, and operational processes, translating them into clear functional requirements.
- Created and managed 100+ user stories, functional specifications, RTMs, and UAT scenarios, ensuring 100% traceability across the delivery lifecycle.
- Played a key role in backlog refinement and prioritization, working closely with Product Owners to align delivery with business priorities.
- Facilitated core Agile ceremonies including sprint planning, backlog grooming, reviews, and retrospectives for cross-functional teams of 10–15 members.
- Led and supported UAT planning and execution, validating delivered functionality against business expectations and contributing to a 20% reduction in post-release defects.
- Acted as the primary liaison between business users and technical teams, ensuring clarity of requirements and minimizing rework and delivery risks.
- Client: The Walt Disney Company
Education
Bachelor of Engineering -
JSS Academy of Technical Education
Pre-University Education -
Karnataka PU Board
Secondary School -
Karnataka State Board
Skills
- Requirements Elicitation
- User Stories
- Acceptance Criteria
- RTM
- UAT
- Stakeholder Management
- Process Analysis
- SQL
- Snowflake
- Teradata BI
- Data Analysis
- Data Validation
- Power BI
- Excel
- AWS (S3)
- JIRA
- HP ALM
- VersionOne
- Agile
- Scrum
- Insurance (Policy, Claims, Reporting, Operations)
- Hospitality
Certification
- Certified Scrum Master
- AWS Cloud Practitioner
- SnowPro Core
- Insurance Foundation
- Reinvention with Agentic AI
- Agile Scrum Training
- Project Delivery Fundamentals
Languages
- English
- Hindi
- Kannada
- Telugu
Personal Information
Title: Business Analyst | Data Analyst
Passport
Valid
Core Skills
Requirements Elicitation, User Stories, Acceptance Criteria, RTM, UAT, Stakeholder Management, Process Analysis, SQL, Snowflake, Teradata BI, Data Analysis, Data Validation, Power BI, Excel, AWS (S3), JIRA, HP ALM, VersionOne, Agile, Scrum, Insurance (Policy, Claims, Reporting, Operations), Hospitality
Timeline
Business Analyst / Data Analyst
Accenture
04.2021 - Current
Business Analyst
Capgemini Technology Services Pvt. Ltd.
03.2016 - 03.2021
Bachelor of Engineering -
JSS Academy of Technical Education
Pre-University Education -
Karnataka PU Board
Secondary School -
Karnataka State Board