Chandana Priya Lekkala

The head of English directs and ensures the effective functioning of the department,working towards the improvement of student's outcomes.

• Formulated goals and objectives for Department,provided guidance and mentorship to new members of the department as well as experienced teachers, ensured the implementation of the IB curriculum,allocated task and duties,carried out class observations and provided feedback for teacher performance.
• Facilitated group discussions on the topics of teaching and learning,differentiating instructions,approaching text, feedback strategies and practices.
• Implemented multiple activities that enhances and embraces the creativity, open mindedness among the students and make them a good communicator.
• Assessed participant learning needs in order to tailor sessions accordingly and monitored progress throughout the course ensuring objectives were being achieved.
• Structured prepared and taught DP English A: Language and Literature (HL/SL) course, MYP Language and Literature course, Extended Essay in Language and Literature Course.

• Developed and implemented lesson plans based on curriculum objectives.
• Planned and conducted activities to foster physical, mental, and social development of students.
• Organized classroom materials and resources to create a positive learning environment.
• Monitored student progress through assessments, tests, and evaluations.
• Assisted in the preparation of reports related to student achievement.
• Provided feedback to parents regarding student performance at parent-teacher meetings.
• Encouraged students to be creative thinkers by developing problem solving skills.
• Encouraged critical thinking by posing questions about texts or topics being discussed.

• Developed and conducted training programs for soft skills such as communication, collaboration, problem solving, decision making and leadership.
• Facilitated group exercises to encourage participants to share experiences and best practices related to soft skills.
• Assessed employee strengths and weaknesses in areas of soft skills through one-on-one interviews.
• Conducted lectures on topics such as effective communication strategies, conflict resolution techniques, stress management.
• Delivered presentations on various topics related to interpersonal relationships in the workplace.

• Provided technical assistance to customers via telephone and email, troubleshooting hardware and software issues.
• Maintained customer records in ticketing system, documenting all interactions with customers.
• Assisted users in resolving technical problems by following standard procedures and escalating unresolved issues to the appropriate IT teams.
• Provided feedback on processes used by the IT Service Desk team to improve efficiency and effectiveness.

• Developed and implemented software solutions for customer requirements.
• Analyzed user needs and system functionality to determine technical design specifications.
• Configured, maintained, and troubleshot application systems.
• Resolved complex technical problems related to applications and architecture.
• Designed, developed, tested, deployed, and maintained web-based applications.
• Provided support for existing applications in production environment.
• Provided level 1 and level 2 assistance. This involved a wide range of tasks, including identifying and setting up SOHO routers from brands like Linksys, Netgear, and Motorola for use with Vonage services.