Chandani Shah
Gurgaon
Summary
Dedicated receptionist with strong customer service and problem-solving skills. Experienced in managing inquiries, scheduling appointments, and supporting sales teams. Committed to enhancing customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Receptionist (Data operator)
Ganpati Honda Showroom
Gurgaon
01.2024 - 03.2026
- Greeted customers warmly and efficiently upon arrival at the showroom.
- Managed phone inquiries, directing calls to appropriate departments promptly.
- Scheduled service appointments for customers using dealership management software.
- Assisted sales team with administrative tasks, including filing and document preparation.
- Handled customer complaints professionally, escalating issues when necessary.
- Processed incoming mail and packages, ensuring proper distribution to staff.
- Performed data entry tasks into various computer systems accurately and promptly.
- Greeted customers and provided exceptional service in a fast-paced automotive showroom.
Education
High School Diploma -
Govt. Sr. Sec. School Mohammadpur Jharsa 10TH,12TH
Gurgaon04-2023
Skills
- Customer service
- Dealership management software
- Data entry
- Document preparation
- Automotive sales support
- Phone communication
- Problem solving
- Time management
- Excellent communication
- Computer skills
- Calm under pressure
Languages
English
Intermediate (B1)
B1
HINDI
Upper Intermediate (B2)
B2
Timeline
Receptionist (Data operator)
Ganpati Honda Showroom
01.2024 - 03.2026
High School Diploma -
Govt. Sr. Sec. School Mohammadpur Jharsa 10TH,12TH