An accomplished and driven Payroll Officer with extensive experience in providing administrative and technical support in
functional areas of payroll including salary packaging, workers compensation, superannuation and payroll tax, regulations,
policies etc. My goal is to ascertain efficient payroll activities, so employees' benefits and wages are timely processed and
meticulously computed. Additional Off-cycle and Final pays EFTs.
Post-Payroll confirm data and reports - Posting to Finance and Roll over the Pay Cycle.
Working on Bank Rejections and Return Pay Report Post Pay run.
Strengths
Positive attitude towards work
Fast Learner
Willingness to take additional responsibilities
Leadership qualities
Good communication skills.
Proactive with can-do-attitude.
Ability to work in a continuously changing environment.
Adaptability, multitasking, Dedicated and self-motivated.
A strong team player.
English
Hindi
Marathi
I hereby declare that all the above information furnished by me is true to the best of my knowledge and
belief. If given chance I will prove myself as an asset to your organization.
Chandani Wadhwani
Overview
6
6
years of professional experience
Work History
Senior transaction Process Associate
WNS Global Services Pvt Ltd
Pune
03.2020 - 10.2021
Re-insurance process
Deals with Endorsements, New Business, Renewals, Claims Data History, etc., as per the Invoices we get
from our Australian clients
Insurance - Policy Services department - General Insurance Dealing with product like:
New Business, Endorsement, Cancellation, Pre renewals file from onshore
Cross trained in Underwriting Services
Currently working into payments
In a Semi Voice team as a Motor Assessing Support
Roles & Responsibilities:
Insurance - Policy Services department - General Insurance
Creating work plans for the team
Work with the clients (onshore) on training packs and content development
Cascade process updates to operations teams
Prepare and publish daily, weekly, and monthly reports to all stake holder
Assist trainees in career path who may be potential attrite
Up-skill and Cross-skill trainees as per business requirement
Take initiative to correct errors when detected and improve the process
Payroll Specialist
ADP Pvt Ltd
Pune
09.2017 - 06.2019
Working for Garnishment Services for one of the biggest names in Retail business
Garnishment is an American legal process
for collecting a monetary judgment on behalf of a plaintiff from a defendant, when receive from Court which includes below
basic activities
Garnishments are taken as part of the payroll reconciliation process
Reconciliation of all receivable and payable and confirm the final amount
Checking giving final status for cash to be paid
Working Siebel Requests & SAP application for the Employees pay checks & calculate the deductions.
Transaction Process Associate
Tech Mahindra Pvt Ltd
Pune
08.2019 - 01.2019
View claim records, individual and group database using various applications
Processing transactions, verifying and resolving incorrect or missing information meeting timing
and performance standard has defined in SLA
Analyze details to determine appropriate actions
Updating different Mainframe system as per request processed
Staging live claims in wonder box
Payroll Specialist
Infosys BPM Limited, Infosys
Pune
01.2016 - 08.2017
Telephone: +91-80-28522405/28522411, Payroll Processing (End to End)
Co-coordinating with Tax team (Internal) related to deduction of
Superannuation contribution calculation
Master Data Processing (New Hire, Re-Hire, and Timesheets)
Terminations for weekly Employees
Research and Providing Resolution on Pay Queries, Escalations & Required Information
Master data & Termination Audit for team, Fixing Errors (if any)
Calls with Client and Sharing the Process Updates with team in Team Huddles .Handling queries of Team members
for processing doubts and Concern
PROFESSIONAL ACHIEVEMENT
Received accolades from client at a executive level for speedy learning of SAP HR module and all HR related activities
within the process
As a team member, worked towards better production, quality of work and initiating and implementing process
improvements
RAMP – Certificate of Appreciation – Individual Extra Miler award for stabilizing a critical client with error free
processing and gained the client appreciation
Received rewards and motivation program – Spot awards for exemplary performance in 2016,2017 and 2018
Received client awards for handling payroll payrolls very efficiently without delay in payroll in 2017
ROLES AND RESPONSIBILITIES
Handled the Australian payroll function for 3500 wages staff (weekly, fortnightly, and Monthly) using SAP, also
Handling Singapore Malaysia and New Zealand
Excellent in report analyzing using Spinifex and different SAP reporting tools
User account creation for New Hires/Starters in HR SAP system, GPS and CRM
Managed and maintained HR Master Data for about 3500 employees per week with queries like Personal details change
Bank details, Superannuation details, and payroll functions such as Taxation, Allowances/Deductions, Child support
deduction, Income protection, Work compensation, Employee benefits (Insurance) and more
Kept individual employee records up to date and maintained overtime spreadsheets
Dealt with complex issues in time wage types, partial payment factors, etc
Processed time sheets, roster upload, End to end payroll and EFT
Ensured correct interpretation of awards, certified agreements and Australian workplace agreements
Effective payroll administration to ensure the safe and timely completion of allocated responsibilities
Calculated Back pay, one off payment and adjustments
Processed leave applications pay slips, separation certificates and Group certificates
ACCOMPLISHMENTS
Effectively manage end to end payroll processing for more than 3500 employees (weekly and monthly) including high
volume of new starters, Transfers and Terminations
Maintain a high level of customer service including timely response to inquiries via phone or email
Mentored and trained fellow colleagues and new team members
Earned excellent marks on performance reviews, with citations for excellence in areas including work volume,
accuracy and quality, ability to learn and master new concepts, positive work ethics and commitment to providing
unsurpassed service
Actively support in preparation of any ad-hoc requirement that may come up from time to time
Managing Team mail box and replying to resource mails, Maintaining Internal Quality check
Ensuring all the Discrepancies found in the SAP are Resolved
Ensuring all the SLA’s are met as agreed upon with the Client
Co-coordinating with onshore team and making sure all queries are determined from Offshore
Preparing Manual Checks and Running EFT for Weekly, Fortnightly and Monthly Payroll.