CHANDERKANTA KASHYAP
New Delhi
Summary
Dynamic professional with over 13 years of experience in ecommerce and digital marketing, committed to driving revenue growth and enhancing brand visibility across diverse sectors. Currently serving as the Assistant General Manager of E-commerce and Digital Marketing at Mountaintribe Foods, overseeing E-commerce and Quick E-commerce platforms, Client Management, Collaborations and Digital activities with a focus on budget management and sales growth.
Overview
13
13
years of professional experience
Work History
AGM - E-commerce & Digital Marketing
Mountaintribe Foods Pvt Ltd.
05.2024 - Current
- Website and Collabroation with Digital Italian Hub
- E-Commerce Mgmt and Onboarding Marketplaces
- Google Adwords & Meta Peformance Marketing
- Social Media Monthly Calendar & influencer marketing
E-Commerce and Web/Digital Marketing Manager
Farmina Pet Foods
02.2021 - Current
- E-Commerce Management: Oversee product listings, content updates, and user experience to enhance conversion rates.
- Partnership Collaboration: Work with partners (RK World, Olympia, BigBasket, Amazon Seller Flex) to optimize operations and boost sales.
- Client Relations: Maintain strong client relationships, identifying upselling and cross-selling opportunities.
- Email Marketing: Collaborate on campaigns, aiming for a 20% increase in email-generated revenue.
- SEO Implementation: Apply SEO best practices to improve visibility and achieve a 70% increase in organic traffic.
- Social Media Management: Manage profiles and create engaging content to boost follower engagement by 20%.
- Digital Marketing Strategy: Develop strategies to increase website traffic and brand awareness.
- Target Audience Research: Identify audiences and create tailored content to engage customers.
- Performance Analysis: Analyze feedback and data to refine marketing strategies.
- Landing Page Optimization: Design and optimize landing pages for better lead generation and conversions.
E-commerce Manager
Miraggio Lifestyles Pvt Ltd
02.2021 - Current
- Managing Cloudtail PO Process and Follow-ups.
- Handling third-party online sales for platforms like Flipkart, Amazon, Cloudtail, Snapdeal, Shopify, Paytm, Lime road, etc.
- Responding to Customer Queries via email and overseeing Listings of New Developments.
- Establishing New vendor tie-ups and executing online marketing activities to drive business growth.
- Uploading Product Listings, performing Photo Editing as needed.
- Processing Orders efficiently.
- Overseeing all customer service initiatives including handling queries, refunds, exchanges, and conducting Product & Design Research.
- Managing MIS tasks including Payment Reconciliation, Data Management, and Sales Reporting.
- Implementing Campaigns, Deals & Promotions.
- Coordinating between company and buyer requirements.
- Arranging Sampling of the Products for Hardgoods and Home Products.
- Ensuring Regular follow-ups of shipments.
- Handling Amazon Claims & Queries, as well as TDS Claims.
- Controlling orders efficiently.
E-Commerce Manager
Miraggio Lifestyles Pvt Ltd
07.2019 - 01.2021
- Managing Cloudtail PO Process and Follow-ups.
- Handling Orders Processing, Catalogue Management/Listings, A+Listings, and Inventory Management, as well as implementing New Developments for the Listings
- Expertise in Handling third-party online sales for platforms such as Shopify, Amazon, Flipkart, Paytm, Nykaa.com, Nykaa Fashion, AJIO, Myntra, etc
- Addressing Customer Queries and managing Email correspondence
- Establishing New vendor tie-ups and executing online marketing activities to drive business growth
- Overseeing all customer service initiatives, including handling customer queries, refunds, exchanges, and Product & Design Research
- Managing Safe-T Claims for damaged products
- Handling MIS Management tasks including Payment Reconciliation, Data Management, and Sales Reporting
- Implementing Campaigns, Deals & Promotions
- Coordinating between company and category managers for sales strategies
- Arranging Sampling of the Products for influencers and winners
- Ensuring Regular follow-ups of shipments.
Senior E-commerce Manager
Prosource India Pvt. Ltd. (Hosley)
01.2017 - 06.2019
- Managing Cloudtail PO Process and Follow-ups.
- Handling third-party online sales for platforms such as Amazon, Snapdeal, Paytm, Shopclues, Flipkart, Limeroad, Pepperfry, and others, with a focus on Sales and Execution.
Senior E-commerce Sales Manager
GetAbhi Traders Pvt Ltd.
01.2014 - 01.2017
- Managing Product Listings and Uploads, including Photo Editing tasks.
- Handling third-party online sales across various platforms such as Flipkart, Amazon, Cloudtail, Snapdeal, Pepperfry, Limeroad, Voonik, Rediff, Meesho, Paytm, etc.
- Processing Orders efficiently.
- Conducting Email correspondence and overseeing Listings of New Developments.
- Managing MIS tasks including Data Management.
- Implementing Campaigns, Deals & Promotions.
- Conducting Product & Design Research.
- Planning Budgets and Resources effectively.
- Building and leading teams to achieve goals.
- Ensuring Regular follow-ups of shipments.
Junior Assistant Manager in E-commerce
KK Agencies Pvt Ltd.
04.2012 - 12.2014
- Managing Product Listings and Uploads, along with Photo Editing tasks.
- Processing Orders efficiently.
- Responding to Customer Queries via email and overseeing Listings of New Developments.
- Implementing initiatives to improve Quality and Productivity.
- Managing MIS tasks including Data Management.
- Executing Campaigns, Deals & Promotions.
Education
Master of Commerce -
Unknown
Bachelor's Degree in International Marketing Management and Business Studies - undefined
IGNOU
01.2020
Bachelor of Commerce - undefined
Delhi University
01.2016
Skills
- E-commerce & Q-commerce
- Platform Management
- Experience collaborating with Global Marketplaces
- Amazon PI
- Strategic Planning & Execution
- Digital Advertising (SEM, PPC, Display Ads)
- Power BI
- Conversion Rate Optimization
- Analytics & Performance Tracking
- Social Media Marketing (SMM)
- Team Leadership & Collaboration
- Website Management
- Influencer Marketing
- Budget Management
Languages
English
Hindi
Personal Information
- Father's Name: Mr. Rajaram Singh
- Title: E-COMMERCE & DIGITAL MARKETING
- Date of Birth: 01/30/94
- Nationality: Indian
- Marital Status: Single
Timeline
AGM - E-commerce & Digital Marketing
Mountaintribe Foods Pvt Ltd.
05.2024 - Current
E-Commerce and Web/Digital Marketing Manager
Farmina Pet Foods
02.2021 - Current
E-commerce Manager
Miraggio Lifestyles Pvt Ltd
02.2021 - Current
E-Commerce Manager
Miraggio Lifestyles Pvt Ltd
07.2019 - 01.2021
Senior E-commerce Manager
Prosource India Pvt. Ltd. (Hosley)
01.2017 - 06.2019
Senior E-commerce Sales Manager
GetAbhi Traders Pvt Ltd.
01.2014 - 01.2017
Junior Assistant Manager in E-commerce
KK Agencies Pvt Ltd.
04.2012 - 12.2014
Bachelor's Degree in International Marketing Management and Business Studies - undefined
IGNOU
Bachelor of Commerce - undefined
Delhi University
Master of Commerce -
Unknown
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