Experienced and Self Motivated Retail Manager with 6 years of Telecom industry experience overseeing Business development, profitability and revenue enhancement. Brining forth a proven track record of working collaboratively with teams to achieve goals. Striving to be valuable resource by ensuring value added initiatives, customer orientation , dedicated and positively contributing to organizational growth.
Hi, I’m
Chandni Patel
Store Manager
London
Summary
Overview
6
years of professional experience
4
years of post-secondary education
Work History
Vodafone idea LtdRajkot
Retail Store Manager
11.2021 - 12.2022
Job overview
RESPONSIBILLITIES
- Responsible and ensuring Store's ROI Ratio.
- Ensuring 100 % external quality Audits.
- Ensuring 100% customer satisfaction Ratio by Maintaining TNPS.
- Ensure 100% incentives earned by all the team members.
- Ensure staff safety , Health and well being by maintaining 100% HSW policy.
ACHIEVEMENTS
- Recognized by Retail head and CS head for winning Bad debt and Churn reduction contest for the month of feb 2022.
- Recognized by CEO and Sales Head for keeping Branch Infra as per Company norms.
- Recognized by Service Head for maintaining EQ audit score for Q2 and Q3.
AirtelAhmedabad
Retail Store Manager
09.2016 - 11.2021
Job overview
RESPONSIBILITIES
- Responsible for meeting Sales targets and new clients acquisition.
- Evaluation of Team performance.
- Ensuring Starting from the recruitment to exit, overall team handling happens smoothly.
- Ensure 100% customer satisfaction.
- Maintaining awareness of market trends and monitoring competitor's products.
- Coordinate with relevant departments for smooth operation.
ACHIEVEMENTS
- Achieved best Store manager award for Q2 2021.
- Received Star performer for Q1 2017 and Q4 2018.
- Recognized by National Retail Head for Maintaining NPS for Q3 2019.
- Won Sunrise Projects 2018. ( pre to post conversion )
Education
Gujarat Technological UniversityAhmedabad
BBA from Finance And Marketing
05.2011 - 08.2013
University Overview
Gujarat Technological UniversityAhmedabad
MBA from Finance And Marketing
05.2014 - 07.2016
University Overview
Skills
People management skills
undefinedActing , Dancing and Music
Acting , Dancing and Music
- i love to be on stage. i love to give stage performances .
- i had played many Lead roles in documentaries , Short Movies.
- i used to take participate on AD Making competition.
Timeline
Retail Store Manager
Vodafone idea Ltd
11.2021 - 12.2022
Retail Store Manager
Airtel
09.2016 - 11.2021
Gujarat Technological University
MBA from Finance And Marketing
05.2014 - 07.2016
Gujarat Technological University
BBA from Finance And Marketing
05.2011 - 08.2013
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