Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chandni Sahu

Bengaluru

Summary

Senior Sales Operations Analyst with 7+ years of experience in sales strategy, analytics, and CRM optimization. Proven track record in scaling sales processes, supporting revenue teams with actionable insights, and collaborating cross-functionally to drive operational excellence. Adept at managing Salesforce CPQ, forecasting accuracy, and streamlining order-to-cash processes. Passionate about empowering GTM teams through data and systems.

Overview

8
8
years of professional experience

Work History

Revenue Operations Associate

Harness
Bengaluru
03.2025 - Current
  • Manage the end-to-end DocuSign and Close/Won process for sales deals.
  • Support the quoting process through Salesforce CPQ and approval workflows.
  • Maintain and enhance sales dashboards and reporting in Salesforce.
  • Drive forecasting cadence, and maintain pipeline hygiene.
  • Administer tools such as Lusha, Lucidchart, and Gong, and enable GTM teams with data consistency and user access.
  • Collaborate with Finance, Legal, and Sales to support deal reviews and accuracy.

Sales Operations Analyst

Traceable AI
Bengaluru
04.2024 - 02.2025
  • Drive quote-to-cash efficiency by managing DealHub CPQ and approval workflows.
  • Act as the Salesforce admin and operations point of contact for the GTM team; maintain opportunity hygiene, and pipeline accuracy.
  • Collaborate with Sales, Finance, and Legal to ensure deal accuracy, support order form generation, and enforce SOX-compliant processes.
  • Own weekly forecasting and reporting using Gong and Salesforce; drive forecast accuracy through data validations.
  • Manage DocuSign templates, and automate signature workflows for order forms and MSAs.
  • Share weekly sales metrics and dashboards with leadership and cross-functional teams.
  • Build scalable processes for renewal tracking, upsell identification, and deal desk governance.
  • Maintain Salesforce reports and dashboards to track performance across stages and regions.

Senior Sales Operations Analyst

Vymo
Bengaluru
03.2023 - 01.2024
  • Analyzed sales data to identify trends and enhance forecasting accuracy.
  • Maintained Salesforce CRM, ensuring accurate reporting and pipeline hygiene.
  • Developed sales dashboards and visualizations for real-time insights.
  • Collaborated with marketing and customer success on lead handoff and conversion processes.
  • Published weekly and monthly reports on pipeline movement for leadership review.

Sales Operations Analyst

Vymo
Bengaluru
06.2020 - 03.2023
  • Built forecasting models and provided sales insights to leadership.
  • Improved sales performance through actionable recommendations.
  • Led cross-functional initiatives with marketing and finance to streamline workflows.
  • Supported the onboarding and training of new sales hires.

Product Support Specialist

Practo
Bengaluru
12.2018 - 03.2020
  • Provided technical assistance to healthcare professionals via calls and emails.
  • Maintained internal databases, and gathered customer feedback for feature improvements.

Process Associate

Cognizant
Mumbai
03.2017 - 01.2018
  • Managed loan document workflows for U.S.-based financial clients.
  • Processed foreclosure documents, ensuring accuracy and compliance.

Education

B.com - Commerce

Chhatrapati Shahu Ji Maharaj University, Kanpur
Kanpur
04-2016

Skills

  • CRM & CPQ Expertise: Salesforce, Salesforce /Dealhub CPQ, HubSpot
  • Analytics & Reporting: Tableau, Excel, Google Sheets
  • Process Optimization: Forecasting, Pipeline Hygiene, Deal Desk Support
  • Cross-functional Collaboration: Sales, Finance, Legal, Customer Success
  • Tools: Clari, DocuSign, Outreach, Seamai, Lusha, Lucid chart, Gong, LeadIQ, Zoominfo, 6sense

Timeline

Revenue Operations Associate

Harness
03.2025 - Current

Sales Operations Analyst

Traceable AI
04.2024 - 02.2025

Senior Sales Operations Analyst

Vymo
03.2023 - 01.2024

Sales Operations Analyst

Vymo
06.2020 - 03.2023

Product Support Specialist

Practo
12.2018 - 03.2020

Process Associate

Cognizant
03.2017 - 01.2018

B.com - Commerce

Chhatrapati Shahu Ji Maharaj University, Kanpur

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Chandni Sahu