CHANDNI SINGH
HOOGLY
Summary
Diligent professional with several years of experience. Known for effective systems improvement and careful attention to infrastructure and operational procedures. Excellent diagnostic abilities with advance technical expertise.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Store Manager
BHARTI AIRTEL LIMITED
Kolkata
10.2021 - 05.2022
- I worked in the OR Store as a Senior Store Manager at the Park Street location.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer complaints in an efficient and professional manner.
- Managed inventory control systems to ensure optimal stock levels at all times.
- Developed promotional campaigns to attract new customers and increase revenue.
Store Manager
World Of Titan (Karuna Management Services LTD)
Kolkata
08.2018 - 10.2021
- Managed operations at the franchise store in Kanchrapara location, Kolkata.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Managed daily banking activities such as deposits and withdrawals.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Store Manager
PRAPTI FASHION Pvt. Ltd.
Kolkata
05.2016 - 07.2018
- Worked in this EBO store (COCO format) as a Store Manager in various locations in Kolkata.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
Education
Graduation (Honours) - BSC
Calcutta University
Kolkata01.2016
Higher Secondary - Science Education
W.B.B.S.E
Konnagar01.2013
Secondary Examination -
W.B.B.S.E.
Konnagar01.2011
Certified in SAP MM -
Tech Vidya
NoidaSkills
- SAP MM - Expert
- Material Master Data Maintainence
- Procurement process
- Process Improvement
- Inventory management
- Sales analysis
- Customer relationship management
- Team building
- Employee training
- Visual merchandising
- Market research
- Customer service
Responsibilities And Duties
- Handling this Company outlet at Park St location, with strength of 8 team members.
- FY Connection target is 6000.
- Maintains store staff by recruiting, selecting, orienting, and training employees.
- Ensures availability of merchandise and services by approving contracts, maintaining inventories.
- Responsible for Sales and 'bottom-line' profits of the store. Regular tracking of ticket size & converting foot-falls in store.
- Ensuring attractive merchandise display & overall store layout. Ensure interior and exterior of store is maintained to company standards.
- Secures merchandise by implementing security systems and measures.
- Maintain, encourage and possess 'ownership mentality'.
- Ensuring the adherence to SOPs in Store and smooth cashiering process.
- Resolve customer problems or complaints by determining optimal solutions.
- Mapping competition in terms of categories, price points, physical appearance.
- Conduct regular store meetings and encourage store employees to take ownership for their performance and career development plans.
Vm Activities
- To execute the window idealization as per the idealization theme docket.
- To create the token and maintain the flow to track the sale record.
- To maintain the look and feel of the entire store.
- To prepare and implement signage's as per offer/theme.
- To timely execute the brand events and promotions.
Languages
- Hindi
- Bengali
- English
Mm Expertise
- In-depth knowledge of configuration and customizing procedures for SAP S4 HANA Material Management Module.
- Having good experience in organizational structure and Material Management activities.
- Having integration knowledge of MM with PP, SD & FI.
- Special procurements such as subcontracting and consignment.
- Split valuation.
- Exposure on pricing procedure.
- Release procedure for PO and PR.
- Knowledge on External Service Procurement.
- Configuration of Stock transport orders.
- Knowledge on Inventory Management.
- Number range process.
Personal Information
- Father's Name: Mr. Jittyendra Singh
- Date of Birth: 05/03/96
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
Certification
- SAP - MM
Languages
English
First Language
Bengali
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Timeline
Senior Store Manager
BHARTI AIRTEL LIMITED
10.2021 - 05.2022
Store Manager
World Of Titan (Karuna Management Services LTD)
08.2018 - 10.2021
Store Manager
PRAPTI FASHION Pvt. Ltd.
05.2016 - 07.2018
Graduation (Honours) - BSC
Calcutta University
Higher Secondary - Science Education
W.B.B.S.E
Secondary Examination -
W.B.B.S.E.
Certified in SAP MM -
Tech Vidya
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