Chandra Kavya Reddy Narala
Hyderabad
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sr Product Associate
JPMorganChase
Hyderabad
- 12.2022
- Partnered with the product team to develop the Analyst Workbench from concept to launch, enabling data-driven research and discovery with user-focused features.
- Developed dashboards to track business KPIs and to monitor product adoption and usage , providing actionable insights for better Decision-making.
- Conducted beta testing of new feature releases and analysed user adoption and engagement metrics to identify trends and growth opportunities.
- Applied predictive analytics to forecast engagement trends ,driving strategic product decisions and enhancing overall business impact.
Data & Quality Analyst
Genpact
Hyderabad
02.2017 - 09.2022
- Developed and implemented performance metrics and evaluation frameworks to monitor key operational KPIs.
- Conducted deep-dive data analysis using LMS, quality scorecards, and root cause analysis to identify trends and gaps.
- Built and maintained dashboards in Excel and Tableau to visualize performance data and uncover service inefficiencies.
- Tracked and analyzed productivity, efficiency, revenue, and customer satisfaction metrics to support data-driven decisions.
Education
PG diploma - Business Analytics
Birla Institute of Technology
01.2025
B-Tech - Electronics
Vignana Bharathi Institute of Technology
01.2016
Skills
- SQL
- Python
- Tableau
- Data Visualization
- Statistical Analysis
- User adoption & engagement analysis
Accomplishments
- 2024-2025, Recognized with the Bronze Award for consistent high performance across three consecutive quarters.
- 2012-2016, Recognized with the star performer Award for outstanding contribution to team and business goals.
Certification
- Certified Data Analyst Professional from INSAID.
- Certified AWS Cloud Practitioner.
Languages
English
Hindi
Telugu
Timeline
Data & Quality Analyst
Genpact
02.2017 - 09.2022
Sr Product Associate
JPMorganChase
- 12.2022
PG diploma - Business Analytics
Birla Institute of Technology
B-Tech - Electronics
Vignana Bharathi Institute of Technology