Chandra Lee
Indianapolis
Summary
Responsive and engaging healthcare administrative assistant skilled in supporting employees and managers with diverse admin needs. Expert with word processing, database, and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
Nexus Mental Health LLC
07.2022 - Current
- Managed and assigned incoming referrals
- Completed data entry for 300+ clients
- Coordinated office schedules
- Ran and analyzed daily reports
- Provided support for trainings
- Verified insurance eligibility
- Managed client accounts
- Scheduled appointments for clients and therapists
Human Resource Assistant - Part Time
TX:Team Rehab
09.2023 - 02.2024
- Maintained current employee information and added new employee information in HRIS system of 30+ open jobs
- Administered new hire documentation process(screening, job verification, payroll)
- Tracked, scheduled and screened candidates for 10 plus managers regional
- Maintained all personnel files including monitoring and notifying associates of upcoming expirations of professional licenses, CPR certifications and ensure that all medical requirements are kept current
- Served as additional point of contact for Human Resources Manager
- Answer benefit questions, general Human Resources related questions, etc
- Administered hiring process to ensure all pre-employment requirements (drug screen, physicals, etc.) are completed prior to starting employment
- Completed background checks for all new hires
- Responded to inquiries via phone and/or email to potential candidates requesting employment information
Case Management Assistant
Indianapolis Rehabilitation Hospital
01.2022 - 07.2022
- Provide accurate and timely administrative and technical support to the case management team
- Assisted in the discharge planning and utilization review process for all patients
- Responsible for accurately entering patient data and documentation into records systems while interacting with doctors, nurses, insurance agencies, and patients to bring all aspects of a patient's care together and to match identified patient needs to the professionals who can meet them
- Coordinated all discharge planning requests with Case Management including travel and discharge housing, verifying insurances and obtaining authorizations as necessary, working with internal staff to determine preparedness for outside appointments and discharge
- Organized scheduling for team meetings, patient appointments and discharge travel
Health Surveillance Coordinator
CarDon & Associates
12.2020 - 02.2021
- Received covid-19 testing reports and reported to data processing system MATRIX
- Coordinate/scheduled testing dates for 200+ employees and residents
- Categorized proper ICD codes, billing, and insurance systems to maintain accurate report files
- Entered data into EMR and data reporting systems
- Performed quality control, calibration of testing device and routine maintenance and inventory control
Administrative Assistant
Hooverwood Indianapolis Nursing Home
02.2020 - 12.2020
- Carried out billing and insurance verification for new admissions and current residents
- Provided consultation and assistance regarding specific matters within identified area of expertise
- Adhered to the sites security procedures and regulations as set out by management
- Met and greeted visitors, occupiers and clients by providing a five star welcome
- An advanced knowledge of Microsoft Office
- Filed and sorted paperwork in an organized and efficient manner
Education
Associate in Applied Science - Occupational Therapy Assistant
Saint Louis Community College
St. Louis, MO05.2020
Bachelor of Science - Health Administration
Northern Illinois University
DeKalb, IL05.2017
Skills
- Documentation review
- Medical terminology
- Microsoft Proficient
- ICD coding/CPT Coding
- Office administration
- Data entry
- Invoice processing
- Filing and data archiving
- Spreadsheet tracking
- Records maintenance
Certification
- Certified Occupational Therapy Assistant, 32003533A
Timeline
Human Resource Assistant - Part Time
TX:Team Rehab
09.2023 - 02.2024
Executive Administrative Assistant
Nexus Mental Health LLC
07.2022 - Current
Case Management Assistant
Indianapolis Rehabilitation Hospital
01.2022 - 07.2022
Health Surveillance Coordinator
CarDon & Associates
12.2020 - 02.2021
Administrative Assistant
Hooverwood Indianapolis Nursing Home
02.2020 - 12.2020
Associate in Applied Science - Occupational Therapy Assistant
Saint Louis Community College
Bachelor of Science - Health Administration
Northern Illinois University
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