CHANDRA PRAKASH
Bengaluru,Karnataka
Summary
With over of experience across BPO, Edtech, and SaaS sectors, I have had the opportunity to work in diverse roles within Sales, Customer Service, and Business Development. Currently, as a senior manager at Kredily, I collaborate with cross-functional teams to support business growth and enhance client relationships. I focus on continuous improvement and finding practical solutions to contribute to the success of the team and organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Manager
Kredily HRMS
Bangalore
01.2024 - Current
- As a Senior Manager, I lead the Account Management team for renewals implementation.
- Successfully managed a team of average 4 Team Leaders and 22 Associates, resulting in consistent revenue generation.
- Developed and implemented strategic business plans to increase revenue by.
- Collaborated with different teams to improve sales for fintech & Insurance processes.
- Presented comprehensive sales, revenue, and performance analysis to management.
- A company providing innovative solutions in HRMS and fintech.
Sales Manager (BDM)
BYJU'S Think and Learn Pvt. Ltd.
Bangalore
08.2022 - 01.2024
- Led business growth efforts, developed strategic plans, and managed a team of 3 Team Leaders and 21 Inside Sales Associates.
- Collaborated with teams to improve sales practices and designed training methods for better outcomes.
- Built strong client relationships and ensured service and retention.
Team-Leader Pre Sales
10.2021 - 08.2022
- Monitored prospect quality and provided training to associates (Calls & Demos).
- Collaborated with Direct Sales and Inside Sales teams to drive revenue generation.
Associate
10.2020 - 10.2021
- Delivered INR 9.6 million in revenue as a sole contributor.
- Collaborated with Direct Sales and Inside Sales teams to drive revenue generation.
Business Development Trainee
Kolkata
01.2020 - 06.2020
- Generated revenue through direct sales and telephonic calls.
Associate
Tech Mahindra
Noida
06.2019 - 12.2019
- Handled customer support and sales retention for Vodafone Qatar International project.
- During my work, I managed ticketing, customer TNPS, and consistently maintained service within the required timeframes, earning appreciation for my performance.
Education
Post graduate Diploma in management(marketing) - marketing
Welingkar institute of management
06.2021
B.Tech. - Electronic & Communication Engineering
Asansol Engineering College
05.2019
Skills
- Microsoft 365
- Google Sheets
- Google Data Studio
- Power BI
- Lusha
- Ticketing tools
- Advanced GPT
- CRM
- Lead Squared
- Zoho accounts
- Tax Software
- Strategic Planning
- Business Development
- EdTech
- HRMS
- SaaS
- BPO
- B2B
- B2C
- Field sales
- Market Analysis
- Cross-Functional Collaboration
- Team Leadership
- Call pitch
- Performance Optimization
- Business Expansion
- Data-Driven Decisions
Websites
Certification
- Certified Professional in Call Pitch & Customer Interaction at Tech Mahindra
- Complete Course for Sales & Marketing
Accomplishments
- Increased 1.5X revenue from renewal and 10% retention in 6 months.
- Did enterprise sales increase by 1.8X in the last 8 months.
- First-time started channel partner referral program generated 10L months.
- Experienced in managing pilot projects, including two successful segments at Byju's Aakash Tuition Centre, and Micro-Learning program for exam prep.
- Recognized as Top performer Manager in a team in 2023 at Byjus Thrice.
- Ranked within the top 15 highest revenue generators across India in 2022.
- Achieved INR 1.1 crore in revenue as associate.
- Best associate three times at Tech Mahindra.
Languages
English
Hindi
Total Experience Years
7
Timeline
Senior Manager
Kredily HRMS
01.2024 - Current
Sales Manager (BDM)
BYJU'S Think and Learn Pvt. Ltd.
08.2022 - 01.2024
Team-Leader Pre Sales
10.2021 - 08.2022
Associate
10.2020 - 10.2021
Business Development Trainee
01.2020 - 06.2020
Associate
Tech Mahindra
06.2019 - 12.2019
Post graduate Diploma in management(marketing) - marketing
Welingkar institute of management
B.Tech. - Electronic & Communication Engineering
Asansol Engineering College