CHANDRA SHEKAR KALOYA
KOLKATA
Summary
Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Individual with extensive experience in customer service.Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service, and exceeding sales goals.
Overview
7
7
years of professional experience
Work History
Business Development Manager
Nibav Lifts pvt.ltd
Kolkata
12.2024 - Current
- Optimized operational processes to improve efficiency and effectiveness in business development activities.
- Drafted proposals for prospects in response to their requests for information.
- Led cross-functional teams to drive project completion and ensure alignment with strategic goals.
- Delivered presentations to senior management and stakeholders to report on progress and results.
- Coordinated with marketing teams to develop promotional materials and campaigns for target markets.
Growth Manager
Topuni network
Kolkata
11.2023 - 12.2024
- Built sales forecasts and schedules to reflect desired productivity targets.
- Analyzed customer data to identify opportunities for improvement in the user experience, product development, and marketing campaigns.
- Identified potential partnerships or collaborations that could lead to increased reach or visibility.
- Provided guidance on best practices related to user onboarding and conversion optimization.
- Monitored sales growth vs. budget expectations prior to implementing marketing strategies and business plans.
- Conducted market research and reported on competitors.
Sales Team Leader
Abita Innovations Private Limited
Pune
03.2023 - 07.2023
- Company Overview: Dental Company providing at home service
- Boosted team morale by organizing team-building activities and fostering a positive work environment
- Increased overall productivity by streamlining workflow processes and delegating tasks appropriately
- Achieved project deadlines consistently through efficient time management and prioritizing tasks effectively
- Reduced errors in daily tasks through continuous process improvement initiatives and staff training sessions
- Follow-Up closure
- Dental Company providing at home service
Assistant Team Leader
AMPA Orthodontics Pvt.Ltd
Kolkata
12.2021 - 02.2023
- Company Overview: Dental Company providing at home service
- Expanded sales revenues
- Kept detailed track of sales and customer information in company system
- Delivered services to customer locations within specific timeframes
- Built strong relationships with customers through positive attitude and attentive response
- Solve customer challenges by offering relevant products and services
- Dental Company providing at home service
Senior Business Development Executive
AMPA Orthodontics Pvt.Ltd
Kolkata
06.2021 - 11.2021
- Company Overview: Dental Company providing at home service
- Visiting the place of the different leads who have registered for the smile makeover services
- Properly ensuring the Scan Booked and Scan done ratio
- Converting the prospects into successful enrollment for the smile makeover services
- Holding hand of the patient from the initial journey of appointment till the desired smile services are delivered successfully
- Dental Company providing at home service
Business Development Executive
Vedantu
Kolkata
09.2020 - 04.2021
- Company Overview: Vedantu is India's leading Online tutoring company which enables personalized learning
- Vedantu delivers quality education with cutting edge technology which brings India's Top Teachers and students together in a LIVE interactive e-classroom
- Supported the development of peer mentoring programs, fostering a sense of community and shared responsibility for student success
- Enhanced student success by providing personalized academic guidance and support
- Facilitated communication between students, parents, and school staff to ensure a supportive learning environment
- Partnered with teachers to create customized learning plans that aligned with each student's unique strengths and weaknesses
- Vedantu is India's leading Online tutoring company which enables personalized learning
- Vedantu delivers quality education with cutting edge technology which brings India's Top Teachers and students together in a LIVE interactive e-classroom
Assistant Operations Manager
Ukio Ventures Pvt.Ltd
Kolkata
11.2019 - 09.2020
- Company Overview: Ukio was a platform which helped the customer to purchase personalised greeting video and advertising video
- Handling Corporate Clients Managing events organized by company
- Client servicing Managing Artist
- Oversaw budget and worked with artist to drive fiscal responsibility and profitability
- Set realistic expectations with clients to consistently deliver on expectations
- Established strong relationships to partner with and navigate artists with wide range of personality types
- Onboard celebs for generation of business
- Ukio was a platform which helped the customer to purchase personalised greeting video and advertising video
Manager Operations
Integrated Systems
Kolkata
09.2018 - 10.2019
- Company Overview: Provide production support to event companies and fabrication for branding
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
- Deal and onboard new clients and tie up with hotels and event companies
- Provide production support to event companies and fabrication for branding
Education
Bachelor of Commerce (BCom) - Accounting And Finance
Calcutta University
Kolkata01.2018
Skills
- Decision-Making
- Daily workflow improvement
- Competitive Analysis
- MS office
- Performance improvement
- B2B and B2B sales
- Sales forecasting
- Cross-functional collaboration
- Presentation skills
- Performance evaluations
- Order management
Accomplishments
Promotion in Toothsi, Got promoted in a span of 6 months due to good performance.
Languages
- English, Native
- Hindi, Native
- Bengali, Advanced
Timeline
Business Development Manager
Nibav Lifts pvt.ltd
12.2024 - Current
Growth Manager
Topuni network
11.2023 - 12.2024
Sales Team Leader
Abita Innovations Private Limited
03.2023 - 07.2023
Assistant Team Leader
AMPA Orthodontics Pvt.Ltd
12.2021 - 02.2023
Senior Business Development Executive
AMPA Orthodontics Pvt.Ltd
06.2021 - 11.2021
Business Development Executive
Vedantu
09.2020 - 04.2021
Assistant Operations Manager
Ukio Ventures Pvt.Ltd
11.2019 - 09.2020
Manager Operations
Integrated Systems
09.2018 - 10.2019
Bachelor of Commerce (BCom) - Accounting And Finance
Calcutta University
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