Chandra Shekhar

I manage comprehensive data, including production, and inventory. They maintain data for accurate reporting, create insightful reports and dashboards, and analyze data for trends and optimization. They ensure system functionality, automate processes and collaborate across departments. Data security is a priority, while also providing training Google Sheets, GWS software and support for effective MIS utilization in the team. Continuous improvement and project support enhance data management and reporting capabilities.

• (Vehicle Science team)
• Collecting, entering, and organizing data related to productivity numbers, quality control, spare parts details, and other relevant data as required by the company
• Creating dashboard reports and analyzing data to provide insights into business performance
• Identifying spare parts details including Name, MRP, Compatibility, etc
• To ensure accurate inventory management
• Ensuring data accuracy and completeness by regularly reviewing and updating the spare parts catalog database
• Collaborating with cross-functional teams to identify and implement process improvements
• Creating and delivering presentations to senior management to report on business performance and spare parts inventory management.

• FMCG Business Development Team)
• Analyzed sales data to provide insights and recommendations for business performance improvement
• Handled the city of Gurgaon, Faridabad, and Ghaziabad for RTO (Return to Origin) and maintained daily follow-up and updates in excel and Google Sheets
• Shared reports with the management team via email and WhatsApp
• Managed attendance of sales associates and team leaders in Gurgaon, Faridabad, and Ghaziabad
• Coordinated with business development executives and team leaders and shared reports as required
• Managed a team of 6 tele callers.

• Retail Sales & Merchandising)
• Handled customer queries regarding products and conducted need assessment for customers
• Maintained product displays to ensure a visually appealing store
• Interacted with customers to provide efficient and effective service
• Ensured 100% customer service standards were met by providing prompt and courteous service
• Handled customer complaints and issues in a timely manner to ensure customer satisfaction
• Coordinated with the store manager and marketing manager to ensure proper display and promotion activities
• Collaborated with the store team to execute weekend selected article offers on the floor and outside of the stores
• Coordinated with the team for marketing activities in the nearest society and colony, including banner execution and leaflet distributions
• Conducted benchmarking of price promotions for other retail outlets
• Focused on slow-moving articles and promotional SKUs, section hygiene, replenishment, sales management, category contribution to store sales, zero sales inventory management, and global count.