Summary
Overview
Work History
Education
Skills
Work Availability
Accomplishments
Languages
Certification
Technical Workshop
Additional Information - Details
Major Technical Projects
Hi, I’m

Chandra Shekhar

Technical Program Manager
Bengaluru
Chandra Shekhar

Summary

Results-driven Technical Program Manager with 20+ years of experience in systems development, technical leadership, and project implementation. Proven track record of identifying operational challenges and developing enterprise-level solutions that enhance organizational efficiency by 25-40%. Expert in requirements analysis, systems integration, and technical knowledge management with a focus on long-term sustainability. Successfully delivered multiple technical projects in resource-constrained environments through systematic planning and cross-functional collaboration. Created comprehensive knowledge management systems adopted organization-wide, preserving critical expertise during transitions. Recently strengthened strategic management capabilities through Executive General Management Program at IIM Bangalore with focus on Information Systems Management, Corporate Finance, and Business Strategy.

Overview

20
years of professional experience
7
years of post-secondary education
2
Languages
5
Certificates

Work History

Indian Air Force

SENIOR TECHNICAL PROGRAM MANAGER
12.2015 - 12.2022

Job overview

  • Responsibility: Led cross-functional technical teams implementing enterprise systems and managing technical infrastructure while overseeing system design, development, and deployment aligned with organizational requirements and security standards
  • Key Contributions: Identified critical information flow gaps across multiple locations, gathered requirements from diverse stakeholders, and designed enterprise-level solutions integrating with existing infrastructure
  • Designed and implemented integrated technical solutions while creating robust knowledge management systems and documentation standards for long-term sustainability
  • Directed cross-functional teams of 15-20 specialists through complete SDLC across multiple concurrent projects, ensuring alignment with security and operational requirements
  • Engineered resource optimization system reducing operational costs by 25% while maintaining service levels
  • Successfully managed 4 technical functions simultaneously during pandemic, ensuring operational continuity with limited resources
  • Implemented real-time monitoring solution improving equipment utilization by 20% and reducing downtime by 35%
  • Developed enterprise knowledge management system adopted organization-wide as technical documentation standard
  • Coordinated technical implementation of French fleet support infrastructure across 3 bases, managing stakeholders from multiple organizations
  • Ensured 100% compliance with technical specifications while maintaining project timelines despite resource constraints

Indian Air Force

SYSTEMS ANALYST & IMPLEMENTATION SPECIALIST
12.2007 - 12.2015

Job overview

  • Responsibility: Analyzed operational requirements and implemented technical solutions for organizational challenges while ensuring system reliability and performance through improved processes and documentation
  • Key Contributions: Evaluated existing workflows and conducted gap analysis with stakeholders to identify opportunities for technology-driven improvements
  • Developed standardized procedures for technical operations and created systems for tracking operational metrics providing data-driven insights for decision-making
  • Maintained critical technical infrastructure ensuring system availability and reliability in challenging environments
  • Ensured 99.8% uptime for critical infrastructure in remote locations with limited resources and challenging environmental conditions
  • Developed improved technical monitoring system increasing decision-making speed by 40% through enhanced data visibility
  • Implemented inventory management solution reducing stock-outs by 35% and optimizing resource utilization
  • Designed asset tracking system ensuring 100% accountability for critical equipment valued at approximately ₹1.5 crore
  • Created 'Commander Communication Program' enhancing information flow between leadership and technical teams across organizational levels

Indian Air Force

TECHNICAL SUPPORT SPECIALIST
12.2002 - 12.2007

Job overview

  • Responsibility: Provided technical support for organizational systems while developing expertise through specialized training programs and contributing to documentation and process improvement initiatives
  • Key Contributions: Mastered system operations and troubleshooting through intensive training programs ranking in top 10% of training cohort
  • Created technical documentation and standard operating procedures improving system sustainability and knowledge transfer
  • Identified opportunities to enhance system reliability through systematic analysis of failure patterns
  • Resolved approximately 500 support requests annually with 98% satisfaction rate
  • Completed technical certifications with top performance rankings in specialized areas
  • Developed improved maintenance procedures for technical infrastructure reducing system failures by approximately 15%
  • Recognized for technical aptitude with 'Best in Ground Service Training' designation out of 2000 trainees
  • Achieved 'Above Average' (80.5%) rating in specialized Aircraft Support Vehicles training

Education

Indian Institute of Management
Bengaluru, India

Executive General Management Program from Management
03.2024 - 01.2025

University Overview

  • Key Focus: Strategic Management, Financial Accounting, Information Systems Management, Business Law, Corporate Finance
  • Notable Achievements: 'A' grades in Managerial Economics, Information Systems Management, Corporate Finance, and Business Law
  • Capstone Simulation Project: Led team to top-quartile performance in business simulation exercise

Punjab Technical University
Jalandhar, India

Master of Computer Applications (MCA) from Computer Applications Development
09.2011 - 03.2013

University Overview

  • Major Courses: Software Engineering, Data Structures, RDBMS, Computer Architecture
  • GPA: 73%

Punjab Technical University
Jalandhar, India

Bachelor of Science from Information Technology
03.2006 - 09.2008

University Overview

  • Major Courses: Operating Systems, Programming in C++, Web Technologies, Computer Networks
  • GPA: 70%

Indian Air Force/IGNOU
Chennai, India

Diploma in Mechanical Engineering from Aircraft Handling and Servicing Equipment
12.2002 - 04.2005

University Overview

GPA: 64%

Skills

Technical Management

undefined
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Accomplishments

  • Created multiple systems later adopted organization-wide, demonstrating technical vision and scalable design
  • Achieved 99.8% uptime for critical systems in resource-constrained environments
  • Successfully managed technology implementations across multiple locations simultaneously
  • Reduced training time for technical teams by 40% through improved knowledge management systems
  • Decreased operational costs by 25% through resource optimization initiatives
  • Increased asset utilization by 20% through improved monitoring and management systems
  • Recognized for creating innovative solutions to complex technical challenges with limited resources

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Certification

Design, Technology and Innovation, IIT Bombay, Jul-Sep 2023, 81%

Technical Workshop

  • Learn Gen AI - Hands on Strategy, PGPEM, IIM Bangalore, Nov 2024
  • Roadmap for Success: Mastering Strategy Formulation with Chat GPT, NPTEL, PES University, Jan 2025
  • Faculty Development Program on Systems & Software Security, CyStar, IIT Madras, Feb 2025
  • Capstone Simulation Project, IIMB with cohort members, sansRisk India, Dec 2024

Additional Information - Details

  • Experience integrating technical systems with international specifications (French, American, Russian)
  • Managed critical technical systems during national security operations
  • Available for flexible work arrangements including hybrid and remote options
  • Willing to relocate for the right opportunity
  • Authorized to work in India with immediate availability

Major Technical Projects

Enterprise Knowledge Management System

  • Challenge: Critical institutional knowledge was being lost during personnel transitions, resulting in operational inefficiencies, extended onboarding periods (3-4 months), and repeated errors in technical procedures.
  • Solution Implementation: Conducted organization-wide assessment identifying critical knowledge areas and documentation gaps
  • Developed comprehensive knowledge architecture with intuitive categorization system and standardized templates
  • Created collaborative workflow for knowledge contribution with review and validation processes
  • Implemented staged deployment with comprehensive training and adoption metrics tracking
  • Established governance structure for maintaining content accuracy and relevance
  • Technical Architecture: Designed hierarchical information structure with role-based access control
  • Implemented metadata tagging system for improved searchability and cross-referencing
  • Created standardized document templates with version control capability
  • Integrated with existing organizational systems through custom APIs
  • Developed automated notification system for content updates and reviews
  • Results: Preserved critical technical knowledge maintaining operational continuity
  • Reduced training time for new team members by 40% (from 16 weeks to 9.5 weeks)
  • Improved technical decision-making through access to historical information
  • Achieved 95% user adoption rate across technical departments
  • Recognized as organizational standard for technical documentation


Enterprise Resource Optimization System

  • Challenge:Organization struggled with inefficient resource allocation across multiple locations, leading to inconsistencies, duplication of effort, and difficulty tracking asset utilization in real-time.
  • Solution Implementation: Conducted comprehensive analysis of resource utilization patterns identifying inefficiencies
  • Designed integrated tracking system with real-time monitoring capabilities and performance dashboards
  • Developed allocation algorithms optimizing resource distribution based on operational priorities
  • Implemented visual management tools improving transparency of resource status
  • Deployed system using phased approach with comprehensive user training
  • Technical Architecture: Created centralized database with distributed data collection nodes
  • Implemented real-time synchronization protocols for multi-location operation
  • Developed custom algorithms for predictive resource allocation
  • Designed intuitive dashboard interface with role-based views
  • Integrated with existing inventory and asset management systems
  • Results: Achieved 25% reduction in operational costs through optimized resource allocation
  • Reduced equipment downtime by 35% through improved maintenance scheduling
  • Enhanced visibility of resource availability by 40% improving operational planning
  • Maintained 100% accountability for critical assets across multiple locations valued at approximately ₹2.5 crore
  • Improved decision-making speed by 40% through enhanced data visibility
  • System adopted as organizational standard for resource management across all departments


Strategic Deployment of Men and Materials System

  • Challenge: Critical operations required coordination across three geographically dispersed bases with limited resources, creating significant logistics and coordination challenges that threatened operational readiness.
  • Solution Implementation: Designed integrated resource management system with cross-location visibility
  • Developed standardized allocation procedures with clear prioritization guidelines
  • Created predictive models for resource requirements based on operational patterns
  • Implemented comprehensive tracking system for personnel skills and availability
  • Established governance structure for resource allocation decisions
  • Technical Architecture: Built centralized management console with distributed access points
  • Developed real-time synchronization mechanisms for multi-site operations
  • Created customizable reporting engine with role-based dashboards
  • Implemented secure communication protocols for sensitive operational data
  • Designed mobile access capabilities for field operations
  • Results: Streamlined coordination across multiple locations reducing response time by 35%
  • Improved decision-making through enhanced resource visibility
  • Enabled simultaneous operations across three bases with optimized resource utilization
  • Maintained operational readiness while reducing overall resource requirements
  • Received organizational recognition for innovative approach to resource management
Chandra ShekharTechnical Program Manager