Chandra Bhushan Singh

Supply Planning :-
# overseeing the entire vehicle delivery process, from demand and S&OE to production planning to the final delivery to the customer. To date, 2,576 three-wheel vehicles (3w) and 1,941 two-wheel vehicles (2w) have been successfully delivered to customers.

Inventory Management :-
# Overseeing the after sales inventory, ensuring optimal stocks level to meet customer demand while minimizing excess inventory. Which leads to reduction in consumption cost by 11%.
# Ensured minimum & Zero stockouts of critical parts and optimal inventory level to be planned at service center which leads to reduction in downtime from the peak of 12.7% to 6.3%.

Vendor Management :-
# Managing the vendor selection process, negotiating contracts, monitoring vendor performance, and maintaining strong strategic partnerships with them.

Process Design & Implementation :-
# Designed and implemented the Standard Operating Procedures (SOP) for charger maintenance and repair policies. This initiative reduced the turnaround time (TAT) for repairs from 15 days to 7 days and decreased vehicle downtime due to faulty chargers by 42%.

Operation :-
# Managing Battery inventory at OEM's locations and their SOH level on regular basis.
# Overseeing end to end due diligence of financiers, including the release of Purchase orders, invoices (Performa, Tax & Debit) and tracking payments & EMI to all dealers and Financiers.
# Managing both new insurance and renewals for all deployed vehicles, successfully reduced the insurance cost by 50%.
# Collaborate with cross-functional teams, including R&D, Sales, Operations, and Finance, to ensure a smooth supply chain and proactively address any potential disruptions.

# Build and overseen growth of Contract manufacturing for suits & Dress material From 0 to 5cr MoM Business.
# Monitoring Supplier performance on various parameters i.e. LDR, O2S, Cancellation, return & ratings.
# Managed day to day categories activities like Supplier Performance evaluation, Product costing & Negotiation, Inventory planning & Replenishment.
# Built quality analysis process which improves customer Returns to 7% against the Platform avg of 12%.
# Lead the stock out control project. Reduced stock out from 25% to 10% which leads to increase in order contribution for accessories to 6.5%.
# Reduced production lead time to 21 days against the industry avg of 45+ days by standardizing raw material, matching supplier capacity with product detail requirement and eliminating multiple QC checks by setting up QC SOP.

# Leading a Team size of 13 people who looks after Sales, Operation and supplier side of Business.
# Handling P/L of the Delhi/Ncr Branch.
# Improved operation efficiency from 40% to 85% .

# Reduced miss sell percentage from 25% to 0%.
# Increased customer adoption from 50% to 72%.
# Lead a customer success team of 18 members that maintained Churn, Onboarding, adoption & support for operation.