Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Chandrachur Sinha

Chandrachur Sinha

Gurgaon

Summary

Results-driven Software Engineer with 4+ years of hands-on experience in designing, developing, and deploying scalable IT solutions across multiple domains. Seeking to transition into a different domain to leverage my strong analytical, communication, and organizational skills in supporting advisors and enhancing client service delivery. Successfully led and contributed to many cross-functional projects, achieving up to 30% improvements in operational efficiency. A proactive team player who is committed to continuous learning and embraces emerging technologies to drive innovation and organisational success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Software Engineer

HCL Technologies
Noida
12.2020 - Current
  • Supported multiple Web Applications utilising. Closely monitored errors throughout for quick resolution resulting in 5% decrease in system errors.
  • Expertise in working in odd working hours and providing 24x7 support to client from past 4 years ensuring my flexibility in a rotational shift management system.
  • Worked as an EDI specialist with monitoring of TXP servers, EBDIC cluster, SAP t-codes, EDI mail box to ensure smooth operations.
  • Conducted root cause analysis and incident management, reducing downtime by 20%, echoing precision and problem-solving aptitude essential in financial advisory roles.
  • Generated over 500+ accurate client monitoring reports annually with 99.99% accuracy, aiding in critical decision-making and service tracking.
  • Maintained smooth running of application, resolving the bugs through guided protocols and incident handling tools.
  • Ensured on-time handling of 10+ data monitoring servers, including error resolution, system patch upgrades, and vulnerability assessments—demonstrating skills transferable to managing financial client portfolios and operations.
  • Scheduled and executed preventive maintenance tasks 2 hours ahead of schedule, showcasing timely task execution and adherence to deadlines.
  • Collaborated with global teams across 3 time zones to ensure uninterrupted support and services for enterprise clients.
  • Troubleshoot multiple errors at a single time by creating necessary incidents to ensure smooth running of processes.
  • Accelerated onboarding time by 50% through implementation of TD SYNNEX Academy, reducing training duration from 4 weeks to 2 weeks via automated training assignments and optimized use of trainer-led sessions—resulting in significant saving of time and dollars.

Education

Bachelor of Science - Computing and Design

Birla Institute of Technology and Science (BITS), Pilani
01.2025

TechBee - Early Career Program -

HCL Technologies, Shiv Nadar University
01.2021

Skills

  • Data & Email monitoring
  • Insurance
  • Exposure to Mutual funds
  • Strong Communication skills
  • Citrix Workspace
  • Money market
  • ASPNET
  • Organisational skills
  • Team Collaboration
  • SAP
  • Client Coordination
  • Documentation
  • Excel reporting
  • Incident management
  • MS PowerPoint
  • Office 365
  • Technical documentation

Certification

  • TechBee – Early Career Program
  • NISM series V-A by SEBI
  • Product Analytics, Prioritization & Artificial Intelligence by Product School
  • Excel Easy Vistas
  • AI & Gen AI Foundation
  • Deep learning & Neural Networks

Timeline

Software Engineer

HCL Technologies
12.2020 - Current

Bachelor of Science - Computing and Design

Birla Institute of Technology and Science (BITS), Pilani

TechBee - Early Career Program -

HCL Technologies, Shiv Nadar University
Chandrachur Sinha