Chandrachur Sinha
Gurgaon
Summary
Results-driven Software Engineer with 4+ years of hands-on experience in designing, developing, and deploying scalable IT solutions across multiple domains. Seeking to transition into a different domain to leverage my strong analytical, communication, and organizational skills in supporting advisors and enhancing client service delivery. Successfully led and contributed to many cross-functional projects, achieving up to 30% improvements in operational efficiency. A proactive team player who is committed to continuous learning and embraces emerging technologies to drive innovation and organisational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Software Engineer
HCL Technologies
Noida
12.2020 - Current
- Supported multiple Web Applications utilising. Closely monitored errors throughout for quick resolution resulting in 5% decrease in system errors.
- Expertise in working in odd working hours and providing 24x7 support to client from past 4 years ensuring my flexibility in a rotational shift management system.
- Worked as an EDI specialist with monitoring of TXP servers, EBDIC cluster, SAP t-codes, EDI mail box to ensure smooth operations.
- Conducted root cause analysis and incident management, reducing downtime by 20%, echoing precision and problem-solving aptitude essential in financial advisory roles.
- Generated over 500+ accurate client monitoring reports annually with 99.99% accuracy, aiding in critical decision-making and service tracking.
- Maintained smooth running of application, resolving the bugs through guided protocols and incident handling tools.
- Ensured on-time handling of 10+ data monitoring servers, including error resolution, system patch upgrades, and vulnerability assessments—demonstrating skills transferable to managing financial client portfolios and operations.
- Scheduled and executed preventive maintenance tasks 2 hours ahead of schedule, showcasing timely task execution and adherence to deadlines.
- Collaborated with global teams across 3 time zones to ensure uninterrupted support and services for enterprise clients.
- Troubleshoot multiple errors at a single time by creating necessary incidents to ensure smooth running of processes.
- Accelerated onboarding time by 50% through implementation of TD SYNNEX Academy, reducing training duration from 4 weeks to 2 weeks via automated training assignments and optimized use of trainer-led sessions—resulting in significant saving of time and dollars.
Education
Bachelor of Science - Computing and Design
Birla Institute of Technology and Science (BITS), Pilani
01.2025
TechBee - Early Career Program -
HCL Technologies, Shiv Nadar University
01.2021
Skills
- Data & Email monitoring
- Insurance
- Exposure to Mutual funds
- Strong Communication skills
- Citrix Workspace
- Money market
- ASPNET
- Organisational skills
- Team Collaboration
- SAP
- Client Coordination
- Documentation
- Excel reporting
- Incident management
- MS PowerPoint
- Office 365
- Technical documentation
Certification
- TechBee – Early Career Program
- NISM series V-A by SEBI
- Product Analytics, Prioritization & Artificial Intelligence by Product School
- Excel Easy Vistas
- AI & Gen AI Foundation
- Deep learning & Neural Networks
Timeline
Software Engineer
HCL Technologies
12.2020 - Current
Bachelor of Science - Computing and Design
Birla Institute of Technology and Science (BITS), Pilani
TechBee - Early Career Program -
HCL Technologies, Shiv Nadar University
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