Summary
Overview
Work History
Education
Skills
Timeline
Generic
Chandrakala Shetty

Chandrakala Shetty

Mangalore

Summary

Talent Acquisition Manager with 17 years of experience developing and implementing recruitment strategies that attract and retain top talent. Proven track record in reducing time to fill by 30% improving overall recruitment efficiency, and increasing the number of qualified candidates by 50% skilled in diversities and inclusion initiatives, training hiring managers on best practice and negotiating job offers resulting in 90% offer acceptance rate and a 95% retention rate after 6 months.

Overview

20
20
years of professional experience

Work History

Associate Manager- Talent Acquisition

Glowtouch Technologies
Mangalore
04.2021 - Current
  • Responsible for full life cycle of recruitment process. Understanding the client requirement and processing the deliverables within the time frame
  • Maintain and update and track hiring status on a daily basis and publish reports on hiring status across levels
  • Managed recruitment budget of by tracking spending and optimizing recruitment channels to reduce the cost per hire by 20%
  • Developed and implemented a diversity and inclusion initiative, resulting in 25% increase in the number of underrepresented candidates hired
  • Demonstrate strong track record of hiring through various sources.Strategize the use of recruiting channels.
  • Created and maintained a talent pipeline of over 300 qualified candidates, reducing time to fill by 30% and improving overall recruitment efficiency
  • Ensure required recruitment numbers are met in accordance with the recruitment plan and meeting sourcing targets on productivity and accuracy as per the defined SLA.
  • Coordinating for campus hiring, job fairs, pool campus and Walkins.
  • Managed recruitment, selection and retention of staff. Defined /implemented service targets and KPIs for evaluating performance of department staff.
  • Handling a team of 3 HR recruiters and being in charge of their outputs
  • Collaborated day to day activities of the business operations and support teams encompassing Business Development, HR, Training,Performance Management, employee engagement activities etc
  • Assumed managerial responsibility for the full hiring process for technical support and specialized skills
  • Managing a team of HR professionals and being in charge of their high-performance delivery
  • Successful in meeting the demands of a few new projects (Tech process) allocated to me within a very short period of time.

Deputy Manager- HR

Pana Education
Mangalore
08.2017 - 03.2018
  • Managed recruitment, selection and retention of staff. Defined /implemented service targets and KPIs for evaluating performance of department staff.
  • Assisted the HR team in designing / implementing production incentive schemes and rewards programs based on changing market dynamics and other related factors.
  • Prepared and processed payroll while updating monthly inputs to the accounts team for salary credit, contributing to seamless payment processes.
  • Drafted new policies to meet requirements and revised existing policies.
  • Optimized transfer and internal movement procedures, created guidelines for maternity leaves and absences
  • Fostered positive relationships with team members and management

Team Lead - HR

Envoy Mortgage India Pvt. Ltd
Mangalore
10.2015 - 03.2017
  • Guided and supported a team of 4 HR professionals in delivering optimal performance by successfully resolving critical related issues.
  • Served as liaison between departmental leaders and the recruitment team to ensure smooth coordination of recruitment efforts such as profile sourcing, resume screening, interview scheduling, and offer letter distribution.
  • Conducted Employee Engagement Survey analysis on quarterly basis
  • Set up attrition control and retention measures based on evaluated feedback of exit interviews and action plans to retain employees
  • Organized skip level meeting to judge pulse on the floor and identify attrition trigger points for identifying & eliminating potential risks
  • Through one-on-one meetings, conducted the redeployment process workshops and established employee engagement
  • Coordinated project-specific focus group discussions and listening sessions
  • Prepared MIS reports and verified regulatory compliance
    Organized workplace engagement sessions, completed onboarding initiatives, and carried out retention plan implementation
  • Initiated redeployment process whenever required
  • Addressing employee grievances or issues with employee relations
  • Implementing reward and recognition interventions to increase bottom-line results and employee engagement
  • supporting business restructuring and workforce or succession planning
  • Monitored SOP compliance for performance management and performance improvement plan

Senior Service Executive - Talent Acquisition

Cognizant Technology Solutions
Mangalore
02.2007 - 08.2015
  • Involved in end to end management of recruitment life cycle from entry level to upper management positions for a diverse portfolio of corporate positions
  • Interacted with business leaders to facilitate strategic, effective and efficient recruiting processes including psychometric tests,personality questionnaires, and reference and background checks
  • Prepared & presented talent acquisition performance dashboard to senior management with highlights and lowlights supported by performance enhancement plans
  • Liaised with various support teams in managing college recruitment activities and other related outreach efforts
  • Developed & implemented marketing/advertising plans to increase candidate flow via social media sites in addition to traditional Job boards, networking, job fairs, employee referrals, sourcing partners and headhunting
  • Focused on sourcing of resumes through sources like job portals, recruitment agencies, employee referrals, colleges and other educational institution, direct walk-ins etc
  • Drafted & issued offer letters to selected candidate, daily
    recruitment reports and trackers as well as recruitment analysis reports and comparison graphs
  • Partnered with operations managers for the final selection of candidates for different positions post conducting HR interviews for various positions across the organizational hierarchy
  • Documented & updated employee's files in compliance to
    organizational policies and other statutory regulations

Technical Resource Executive

Triune Technologies Pvt Ltd
Bangalore
01.2006 - 12.2007

Technical Resource Executive

Sahana Information
Bangalore
10.2004 - 12.2005

Education

No Degree - Certification Course Indian Labour Law

Skilldeck
Bangalore
08.2024 - Current

Skills

Recruitment

Relationship building

Cost management skill

Policy implementation

performance management system

Statutory compliance

Employee relation

Grievance handling

Attrition and retention management

MS office

Timeline

No Degree - Certification Course Indian Labour Law

Skilldeck
08.2024 - Current

Associate Manager- Talent Acquisition

Glowtouch Technologies
04.2021 - Current

Deputy Manager- HR

Pana Education
08.2017 - 03.2018

Team Lead - HR

Envoy Mortgage India Pvt. Ltd
10.2015 - 03.2017

Senior Service Executive - Talent Acquisition

Cognizant Technology Solutions
02.2007 - 08.2015

Technical Resource Executive

Triune Technologies Pvt Ltd
01.2006 - 12.2007

Technical Resource Executive

Sahana Information
10.2004 - 12.2005

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Chandrakala Shetty