CHANDRAKANT TIWARI
Technical Project Manager
Pune
Summary
Release & Delivery Manager | Cloud & DevOps Leader 9+ Years | Telecom, Media, Cloud (AWS) | Global Clients (Disney, Vodafone, AT&T, T-Mobile)
Overview
9
9
years of professional experience
2016
2016
years of post-secondary education
Work History
Service Delivery & Release Manager
Amdocs
03.2022 - Current
- Clients: T-Mobile & AT&T (US)
- Led production releases for microservices-based systems (AWS, Couchbase), ensuring 99.9% uptime.
- Architected Kafka migration from legacy mainframes (120M+ subscriber records), achieving zero downtime and GDPR compliance.
- Owned stakeholder communication (US/India), resolving critical defects and maintaining Confluence/SharePoint trackers.
Release/Change Manager
Vodafone Intelligent Solutions
12.2020 - 02.2022
- Markets: Germany & UK
- Automated release approvals via ServiceNow, cutting cycle time by 65% for 5 European markets.
- Enforced ITIL compliance in CAB meetings; reduced rollbacks by 40% through pre-deployment risk analysis.
Release Manager for Disney EU/US
Capgemini
01.2019 - 11.2020
- Delivered .NET cloud apps on AWS, improving availability by 35% post-migration from legacy systems.
- Managed Go/No-Go decisions, backlog merges, and KPI reporting (Confluence/Jira).
System Analyst (AS400)
Capgemini
10.2016 - 05.2017
- Supported IBM AS400 for POS systems and user provisioning (Lotus Notes).
Education
B.Tech - Electronics & Communication
Kanpur Institute of Technology
Kanpur, India07-2016
Skills
Cloud: AWS and Azure, Kubernetes, Networking
CI/CD: Jenkins, Git/Bitbucket
Telecom: BSS/OSS, Mediation, Kafka
Tools: Jira, Confluence, SharePoint, ServiceNow
CORE STRENGTHS
- Release Management: End-to-end ownership of production deployments, CI/CD (Jenkins, GitOps), and risk governance.
- Cloud & DevOps: AWS (EKS, EC2, RDS), Kubernetes, Kafka, Terraform. Migrated 120M+ records with zero downtime.
- Stakeholder Leadership: Bridged US/EU/India teams for Fortune 500 clients; fluent in Agile, ITIL, and TMF standards.
- Cost & Efficiency: Slashed AWS costs by 28% (€2M budget), reduced deployment failures by 30%.
Timeline
Service Delivery & Release Manager
Amdocs
03.2022 - Current
Release/Change Manager
Vodafone Intelligent Solutions
12.2020 - 02.2022
Release Manager for Disney EU/US
Capgemini
01.2019 - 11.2020
System Analyst (AS400)
Capgemini
10.2016 - 05.2017
B.Tech - Electronics & Communication
Kanpur Institute of Technology