Summary
Overview
Work History
Education
Skills
Co Curricular Activities
Languages
Certification
Accomplishments
Timeline
Generic
Chandrakanta

Chandrakanta

Gurgaon

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Having comprehensive experience in implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manager

CBRE
Gurugram
01.2019 - Current
  • Coached, mentored and trained team members in order to improve their job performance.
  • Established processes to ensure efficient workflow throughout the organization.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Organized special events such as conferences or training sessions for employees.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Created training modules and documentation to train staff.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Conducted regular audits of existing databases to ensure accuracy and completeness of information.
  • Maintained database security, integrity, and backups.
  • Analyzed large datasets to identify patterns or discrepancies in the data.
  • Developed an understanding of business intelligence tools such as Tableau, Power BI.
  • Participated in user acceptance testing activities on newly developed software products.
  • Ensured compliance with industry regulations regarding the storage and handling of sensitive customer information.
  • Documented work processes, project initiation, production and updates to assist creation of change management policies.
  • Collected, outlined and refined requirements, led design processes and oversaw project progress.

Summer Internship - PGPM

IDBI Federal Life Insurance Company Ltd.
Gurgaon
02.2018 - 05.2018
  • This project was undertaken to understand the financial instruments, the main business activity of the company and their products
  • To do the Need analysis and risk profiling of the clients or investors and to suggest an investment plan according to their needs and risk appetite
  • Created an excel sheet to collect data of all the clients and further calculate the value of the sum assured and study their risk-taking ability.

Customer Satisfaction

Bajaj Allianz Insurance Private Limited, Kishanganj, Bihar
Kishanganj
02.2015 - 04.2015
  • This project was done to assess customer satisfaction with the company.

Additional Projects

ICFAI Business School, Gurgaon
Gurgaon
  • Designed a spreadsheet constitutes of different sections i.e
  • Capital cost incurred, calculation of revenue, revenue expenses, and profitability assessment
  • Visited the business enterprise and filled all the information in my spreadsheet
  • The primary source of data was a conversation with an employee and my own visual observations
  • A secondary source of data such as the cost of furniture, equipment was collected from the internet
  • Calculated the yearly profitability of a chemist store
  • The spreadsheet can be used to calculate the profitability of any business as it captures various aspects of finance and calculations.

Education

MBA - Finance & Marketing

ICFAI Business School, Gurgaon, IBS Gurgaon
02.2019

BBA -

MMHA&P University, Insan Degree College, Kishanganj
01.2015

XII -

Central Board of Secondary Education, Bal Mandir Sr. Secondary School
01.2010

X -

Central Board of Secondary Education, Mithila Public School
01.2008

Skills

  • Team Leadership
  • Employee Training and Development
  • Performance Evaluations
  • Project Management
  • Time Management
  • Operations Management
  • Performance Management
  • Strategic Planning
  • Verbal and Written Communication
  • Well versed with MS Word, MS Excel (Advanced), MS Power Point and Power BI

Co Curricular Activities

  • Organized Award Events in current organizations.
  • Member of the organizing committee for team building activities and corporate social responsibilities.
  • Volunteered for campus reporting for the sports event held in college which was published in local newspapers - Prabhat Khabar and Hindustan.
  • Participated as an anchor for the annual day and national festival celebrations held in Insan Degree College during the undergraduate study(2013-2015)
  • Member of organizing a committee of cultural events during the undergraduate and graduate study.
  • Participated in 9th National Science Olympiad for excellence in IT and science.
  • Won the Non-Stop Speech Competition in School.
  • Runner-up in a Badminton Game at School Level.
  • Won the 1st Prize in District Level Dance Championship.

Languages

Hindi
First Language
English
Proficient
C2
Bengali
Upper Intermediate
B2

Certification

  • Excel Essentials: The Complete Excel Series-Level 1,2 & 3 by Udemy
  • Smartsheet Essential Training
  • Learn Emotional Intelligence, the Key Determiner of Success
  • Business Writing Principles
  • Excel: Power Query for Beginners
  • Attended 2 days Advance Excel session conducted in ICFAI Business, Gurgaon.
  • Diploma in Computer Application Issued by Oxford Computer Saksharta Mission Private Limited, Kishanganj.

Accomplishments

  • Received Champion Awards for going above & beyond in delivering exceptional performance in CBRE.
  • Achieved R-75 certificate during an internship for selling investment plans worth Rs.100000 premiums for IDBI Federal. (2018)

Timeline

Manager

CBRE
01.2019 - Current

Summer Internship - PGPM

IDBI Federal Life Insurance Company Ltd.
02.2018 - 05.2018

Customer Satisfaction

Bajaj Allianz Insurance Private Limited, Kishanganj, Bihar
02.2015 - 04.2015

Additional Projects

ICFAI Business School, Gurgaon

MBA - Finance & Marketing

ICFAI Business School, Gurgaon, IBS Gurgaon

BBA -

MMHA&P University, Insan Degree College, Kishanganj

XII -

Central Board of Secondary Education, Bal Mandir Sr. Secondary School

X -

Central Board of Secondary Education, Mithila Public School

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Chandrakanta