Chandra Kanta Yadav
Guna
Summary
Dynamic professional with a proven track record at Reliance Nippon Life Insurance, excelling in goal-oriented sales and objection handling. Leveraged CRM software to enhance customer relationships, resulting in increased revenue and reduced complaints. Recognized for delivering exceptional service and fostering client loyalty through tailored solutions and effective communication.
Overview
10
10
years of professional experience
Work History
Tellecaller
Kotak Life Insurance
Guna
12.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Tellecaller
Reliance Nippon Life Insurance
Guna
12.2024 - 11.2025
- Conducted follow-up calls for upselling opportunities, leading to increased revenue generation from existing customers.
- Handled sensitive customer information with utmost confidentiality, adhering to data protection regulations and company guidelines.
- Reduced customer complaints by providing clear explanations on products, services, and policies.
- Maintained detailed records of client interactions, updating customer information accurately in the database.
Sales Executive
V Mart
Guna
09.2023 - 12.2024
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Teaching
Modern Children Higher Secondary School
Guna
06.2016 - 04.2017
- Enhanced students'' language proficiency by incorporating innovative teaching methods and multimedia resources.
- Improved student comprehension by utilizing various teaching methods and learning styles.
- Increased student retention with engaging, age-appropriate teaching methods and activities.
- Utilized current technology and interactive teaching methods to enhance student engagement.
Education
Bachelor of Arts -
Govt Girls College
Guna12th - Agriculture
Govt M.L.B. HIGHER SECONDARY SCHOOL
Guna03.2022
10th - All Subject
M.L.B. Higher Secondary School
Guna07.2011
Skills
Goal oriented
Objection handling
CRM software
Script adherence
Personal Information
Additional Information
Maritual status : Married
Date of Birth. : 10/09/1995
Languages
English
Beginner (A1)
Hindi
Intermediate (B1)
Timeline
Tellecaller
Kotak Life Insurance
12.2025 - Current
Tellecaller
Reliance Nippon Life Insurance
12.2024 - 11.2025
Sales Executive
V Mart
09.2023 - 12.2024
Teaching
Modern Children Higher Secondary School
06.2016 - 04.2017
12th - Agriculture
Govt M.L.B. HIGHER SECONDARY SCHOOL
10th - All Subject
M.L.B. Higher Secondary School
Bachelor of Arts -
Govt Girls College