Summary
Overview
Work History
Education
Skills
Certification
Languages
Awards
Projects
Timeline
Generic

Chandrakanth YC

Bangalore

Summary

Dedicated and results-driven IT Asset Senior Analyst with over 7 years of experience in managing and optimizing technology resources for diverse organizational needs. Proficient in overseeing the complete lifecycle of IT assets, from procurement to disposal, while ensuring compliance with regulatory standards and cost-effective utilization. Adept at implementing strategic asset management methodologies to streamline processes, reduce risks, and enhance operational efficiency. Possesses strong leadership skills, collaborating seamlessly across teams to achieve company objectives. Proven ability to leverage technical expertise and industry best practices to drive innovation and maximize the value of IT investments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Program & Project Mgmt Senior Analyst

Accenture
12.2019 - 01.2024
  • Overseeing the entire lifecycle of IT assets from procurement to disposal, ensuring efficient utilization and adherence to organizational policies and standards .
  • Spearheaded incident management efforts, leading a team of analysts in responding to and resolving critical incidents to minimize downtime and ensure business continuity.
  • Managed the allocation of laptops to new joiners and lateral joiners on day one, ensuring they had the necessary equipment to start work promptly.
  • Leading a team of 7 Associate engineer for managing Physical verification (PV) of IT Assets across PAN India.
  • Collaborated with cross-functional teams to develop and implement incident management processes and procedures, ensuring alignment with industry best practices and regulatory requirements .
  • Developed training materials for end users on proper usage of analytical tools and applications.
  • Posses the ability to meet sensitive deadlines , manage time and assume ownership of responsibilities . By making use of unused laptops with minor issues saved around 50 Lakhs ( without ordering new laptops for 2 years) .
  • By effectively making use of unattended desktops available on floor saved 1 crore in over 2 years.( No desktops procured for 2 years).
  • Disposed around 6000 assets & Consumables of worth 2 crore .
  • Organized multiple internal hardware audits .
  • Projection and forecast to be shared with Management every fortnight to plan for procurement of assets .
  • Managed the site decommission process, including coordinating with various stakeholders to ensure the safe and efficient disposal of assets and Streamlined the site decommission process, reducing time and costs by 15%.
  • Oversaw the IUT (Inter-Unit Transfer) of assets between departments, ensuring accurate tracking and documentation.
  • Processed EXIT requests for departing employees, ensuring proper asset return and updating asset records accordingly.
  • Supported merger and acquisition activities, including asset inventory audits.
  • Managed insurance claims for damaged or lost assets, working with insurance providers to ensure timely reimbursement.
  • Handled RMA (Return Merchandise Authorization) requests for faulty or underperforming assets, coordinating with vendors for repair or replacement.
  • Posses strong background in utilizing ITAM tools : Service Now , Flexera , BMC Remedy , SAP Ariba , CAT and Blanco .

Analyst

Capgemini Technology Services India ltd
10.2018 - 12.2019
  • Handling IT Asset Management of Bangalore Location
  • Preparation of Monthly Asset Reports
  • Initiation and Completion of Monthly Unattended Desktop & Floor Walk Activity
  • Asset Allocation and Documentation for New Joiners
  • N2P Allocation and Weekly Stock Maintenance
  • Involvement in Physical Verification (PV) Activities
  • Handled Asset Refresh and Replacement Activities
  • Asset Dump Report for AMDB Hygiene and Replacement Tracker Maintenance
  • Cannibalization of Out-of-Warranty (OOW) Assets and Material Management
  • Hands-on Experience in Remedy 8.1 & 9.1 Versions
  • Effective Usage and Maintenance of Internal Assets
  • Customer Queries Handling and Escalation Management
  • E-Asset Tool Monitoring and Management
  • Responsible Role in Database Building & Streamlining
  • Complete Lifecycle Management of Hardware Assets
  • Buffer Stock Management and Quarterly Physical Verification
  • Collaboration with Internal Operations Team for Asset Coverage Enhancement
  • Identification and Implementation of Best Practices
  • Conducting Disposal Activities and Involvement in Compliance Audits
  • Stores Management.

Software Associate

Joulestowatts(Capgemini Technology Services India ltd.)
05.2017 - 10.2018
  • Handling IT Asset Management of Bangalore Location
  • Allocation of Assets to New Joiners and Documentation
  • Validation of Laptop Requests and Material Management
  • Hands-on Experience with Remedy 8.1 & 9.1 Versions
  • Monthly Inventory Maintenance, Physical Verification, and Stock Reconciliation
  • Tracking Hardware Repairs and Maintenance History
  • N2P Allocation and Weekly Stock Maintenance for RAM & Headsets
  • Responding to Technical and Process Queries from Customers
  • Collaboration with Internal Operations Team for Asset Coverage Enhancement
  • Fortnightly Allocation & De-allocation Reporting for Demand Calls
  • SPOC for Refresh Activity and Handling Escalations
  • Gate Pass Creation in MMS Tool.

Executive Asset Analyst

Pyramid Consultancy(Wipro Technologies, Bangalore.)
07.2016 - 05.2017
  • Handling IT Asset Management across Pan India Branches
  • Allocation of Assets to New Joiners and Documentation
  • Monthly Inventory Maintenance, Physical Stock Verification, and Reconciliation
  • Daily Inventory Maintenance of All IT Assets
  • Tracking Hardware Repairs and Maintaining Repair History
  • Creation & Maintenance of Month-End Reports.

Education

B.E (Computer science) -

Vemana Institute of Technology
07.2015

Skills

  • IT Asset Management
  • IT Service Management(ITIL)
  • Procurement and Vendor Management
  • Project Management
  • Microsoft Office Word , Excel & Power Point
  • Operating system
  • Azure
  • Application Testing
  • Technical Proficiency
  • Communication and Collaboration

Certification

  • Certified in ITIL V4 methodology
  • Microsoft Azure Fundamentals certified
  • PROZM certified professional in IT Hardware Asset Management .

Languages

  • English
  • Hindi
  • Kannada

Awards

  • Accenture Extra mile Award
  • Employee of the Year & Month Award
  • Memento of appreciation by project for the on time delivery & meeting their SLA.

Projects

Velocity 2, Project Lead, Led and executed the site relocation project, 'Velocity 2,' within Capgemini Technology Services India Ltd., marking a significant milestone achievement during the 2018-2019 operational year. ACC_WFH, Lead, Effectively facilitated the distribution of IT infrastructure, specifically laptops, to users nationwide during a crucial period to support remote work initiatives.

Timeline

Program & Project Mgmt Senior Analyst

Accenture
12.2019 - 01.2024

Analyst

Capgemini Technology Services India ltd
10.2018 - 12.2019

Software Associate

Joulestowatts(Capgemini Technology Services India ltd.)
05.2017 - 10.2018

Executive Asset Analyst

Pyramid Consultancy(Wipro Technologies, Bangalore.)
07.2016 - 05.2017

B.E (Computer science) -

Vemana Institute of Technology

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Chandrakanth YC