Seasoned IT professional with over 22 years of experience in program and project management, service delivery, and ServiceNow implementation seeks to leverage expertise as an IT Service Delivery Manager within a reputable Information Technology organization. Proven ability to manage complex projects, lead global teams, and deliver exceptional service levels. Seeking to contribute to a high-growth, success-driven environment by implementing best practices, driving process improvements, and exceeding stakeholder expectations.
Implementation of ServiceNow ITSM, ITOM, CSM, SecOps, FSM
undefinedImplementation of ServiceNow ITSM, ITOM, CSM, SecOps, FSM
Project and Program management
Service Delivery
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