Sales Officer with strong background providing team leadership, creating brand vision and strategizing sales distribution channels. Expert at growing business by attracting new clients, interested investors and strategic partners. Led by example to demonstrate cooperation, dedication and diligence to drive results and achieve sales goals. Fostered long-term relationships and provided post-sales follow ups with clients for maximum satisfaction.
Hi, I’m
CHANDRA PRAKASH MISHRA
DELHI
Summary
Overview
10
years of professional experience
Work History
Hanp Electricals
Sales-officer
05.2019 - 07.2023
Job overview
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Participated in regional sales meetings, sharing insights with colleagues and fostering teamwork across departments.
- Managed accounts to retain existing relationships and grow share of business.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Delivered compelling presentations to clients, showcasing product features and benefits.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Prepared sales reports with informative graphs and charts to outline key data.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Seya Industries Limited
Dispatch Executive
07.2014 - 12.2018
Job overview
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to deliveries and pickups.
- Improved on-time delivery rates with proactive communication between drivers, clients, and internal teams.
- Collaborated with cross-functional teams to implement cost-saving measures in the dispatch process.
- Organized paperwork and explained individual job parameters for each assignment.
- Coordinated regular inspections of vehicles and scheduled preventive maintenance.
- Scheduled deliveries and pickups according to customer needs.
- Monitored flow of paperwork and directed information to appropriate departments.
- Reduced missed deliveries by closely monitoring driver progress and proactively identifying potential delays.
- Supported sales department by providing timely information about available capacity and assisting in the development of effective pricing strategies.
Karamtara Engineering Pvt Ltd
Accounts Assistant
04.2013 - 06.2014
Job overview
- Assisted in the preparation of accurate financial reports for senior management decision making.
- Streamlined expense report reviews, identifying potential cost-saving opportunities for the organization.
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Provided excellent customer service while handling various billing inquiries from clients, fostering strong client relationships.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Used accounting software to prepare weekly and monthly financial reports.
- Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
- Transferred data and documents to facilitate system migration and software updates.
Education
Dr. Ram Manohar Lohia Univercity Ayodhya, Uttar Pradesh
Bachelor Of Commerce from Accounting And Finance
03.2013
University Overview
Skills
- Task Prioritization
- Troubleshooting
- Data Entry
- MS Office
- Team Management
- Recordkeeping
- Public Speaking
Languages
Hindi
Advanced (C1)
English
Intermediate (B1)
Marathi
Elementary (A2)
Timeline
Sales-officer
Hanp Electricals
05.2019 - 07.2023
Dispatch Executive
Seya Industries Limited
07.2014 - 12.2018
Accounts Assistant
Karamtara Engineering Pvt Ltd
04.2013 - 06.2014
Dr. Ram Manohar Lohia Univercity
Bachelor Of Commerce from Accounting And Finance
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