Admin Assistant
Hyundai Motor India Employees Co-operative Society
03.2018 - Current
- Completed e-learning plan and bank secrecy act training and maintained up-to-date banking knowledge.
- Maintained confidentiality of private banking information with discretion, diplomacy and professionalism.
- Managed high-volume transactions accurately, ensuring minimal discrepancies in daily reconciliations.
- Assisted clients with FD's,RD's and loan applications, successfully securing funding for their needs.
- Streamlined account opening processes for faster service, resulting in increased new accounts.
- Assisted customers with various online banking inquiries ensuring seamless user experience.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy in general body meetings.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.