Work Preference
Summary
Overview
Work History
Education
Skills
Websites
Certification
Key Enterprise Impact
Timeline
Generic
Chandrasekar Ponnusamy
Open To Work

Chandrasekar Ponnusamy

Bangalore

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

App/Cloud Support Associate ManagerAssistant Manager – Backup & InfrastructureSenior Engineer – Cloud & Infrastructure ServicesSenior Engineer – Cloud & Infrastructure ServicesTechnical Support Engineer

Work Type

Full Time

Location Preference

On-SiteHybrid
Location: Bangalore, India
Open to relocation: No

Salary Range

₹199000/yr - ₹200000/yr

Important To Me

Work-life balanceCompany CultureHealthcare benefits

Summary

Results-oriented App/Cloud Support Associate Manager with expertise in cyber resilience and backup architecture. Led global infrastructure automation initiatives, achieving significant storage optimization. Enhanced operational efficiency through effective financial governance and vendor management. Proficient in AWS and ITIL, focused on continuous service improvement and maintaining data integrity.

Overview

15
15
years of professional experience
2
2
Certification

Work History

App/Cloud Support Associate Manager

Accenture
Bengaluru
08.2024 - Current
  • Spearhead Cyber Resilience initiatives aligned with Dell PowerProtect Cyber Recovery principles, ensuring immutable backups and secure vault-based isolation strategies.
  • Collaborate with security teams to integrate Zero Trust controls, ransomware detection frameworks, and cyber recovery validation processes into enterprise backup operations.
  • Strengthened incident response readiness by aligning recovery governance with automated restore orchestration, improving recovery times and reliability.
  • Led global infrastructure automation and service governance programs across APAC, EMEA, and JANZ, enhancing operational efficiency and compliance.
  • Drive financial governance including forecasting, P&L alignment, and cost optimization initiatives delivering $60K+ in annual savings.
  • Owned end-to-end RAID management and executive reporting, ensuring timely milestone-driven delivery and stakeholder alignment.

Assistant Manager – Backup & Infrastructure

Viatris (Mylan)
Bengaluru
04.2022 - 08.2024
  • Architected and managed a 4.5 PB global backup environment supporting 5,000+ enterprise servers.
  • Led migration from NetBackup to EMC PPDM, modernizing backup architecture and improving operational resilience.
  • Implemented Cyber Resilience strategy utilizing immutable backup architecture, air-gap isolation, and vault-based protection models to strengthen data integrity.
  • Strengthened ransomware defense through retention lock, encryption, role-based access control, and secure recovery validation processes.
  • Achieved 80% storage optimization, enhancing system performance and minimizing infrastructure overhead.
  • Conducted enterprise-wide Disaster Recovery and Cyber Recovery drills validating RTO/RPO compliance.
  • Managed vendor contracts, renewals, and SLA governance across global infrastructure operations.

Senior Engineer – Cloud & Infrastructure Services

L&T Infotech
Sodertalje, Stockholm, Sweden
11.2017 - 04.2022
  • Led performance tuning and vulnerability remediation for critical enterprise systems, enhancing system stability and security.
  • Provided technical consultation to enterprise stakeholders on backup modernization strategies, facilitating improved data protection and recovery.
  • Conducted root cause analysis and implemented preventive controls to improve system reliability.
  • Designed and governed backup architecture for European primary and regional data centers to ensure data integrity and availability.
  • Designed and implemented backup infrastructure to meet customer requirements and SLA standards, enhancing data protection and recovery capabilities.
    Developed and implemented robust engineering processes for project efficiency.
    Led cross-functional teams to design innovative software solutions.

Technical Support Engineer

NocSmart Software
Coimbatore
09.2016 - 06.2017
  • Reduced recurring incidents through proactive root cause analysis and implementation of preventive controls, improving overall system stability.
  • Led backup platform migrations and upgrades, ensuring seamless transitions and minimal downtime.
  • Designed and deployed complex backup architectures, enhancing data reliability for 100+ enterprise customers.

Junior Software Engineer

Tech Mahindra
Bengaluru
08.2011 - 08.2016
  • Administered NetWorker and Avamar backup environments to ensure data integrity and availability.
  • Managed tape lifecycle operations and coordinated with vendors to maintain backup reliability.
  • Led shift operations and trained associates on ITIL processes and backup tools.
  • Conducted SLA audits and generated performance reports using EMC DPA to assess service quality and compliance.

Education

Bachelor of Computer Applications -

KG College of Arts and Science
01.2011

Skills

  • Cloud platforms: AWS, Azure, GCP
  • Backup and recovery: Veritas NetBackup, Dell EMC PPDM, Networker, Data Domain, DPA
  • Cyber resilience: Immutable backups, air-gap isolation, cyber recovery vault, ransomware protection
  • Infrastructure and DR: Disaster recovery planning, RTO/RPO governance, capacity planning, global architecture design
  • Leadership and governance: Program delivery, SLA/KPI management, RAID tracking, financial forecasting, vendor negotiation
  • Service management: ITIL (incident problem change CAB), ServiceNow, Jira
  • Optimization and automation: Storage optimization, process automation, continuous service improvement
  • Data governance

Websites

Certification

  • AWS Certified Solutions Architect – Associate, 2025
  • Google Cloud Certified – Associate Cloud Engineer, 2025
  • Microsoft Azure Fundamentals, 2022
  • ITIL v3 Certified, 2015
  • Huawei Storage Training, 2020

Key Enterprise Impact

  • Managed 4.5 PB enterprise backup ecosystem across multi-region global infrastructure
  • Supported 5,000+ servers across APAC, EMEA, and JANZ
  • Delivered $60K+ annual cost savings through automation and license optimization
  • Achieved 80% storage optimization improvement, significantly enhancing backup and restore performance
  • Strengthened ransomware defense posture through immutable, air-gapped cyber recovery strategies

Timeline

App/Cloud Support Associate Manager

Accenture
08.2024 - Current

Assistant Manager – Backup & Infrastructure

Viatris (Mylan)
04.2022 - 08.2024

Senior Engineer – Cloud & Infrastructure Services

L&T Infotech
11.2017 - 04.2022

Technical Support Engineer

NocSmart Software
09.2016 - 06.2017

Junior Software Engineer

Tech Mahindra
08.2011 - 08.2016

Bachelor of Computer Applications -

KG College of Arts and Science

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Chandrasekar Ponnusamy