CHANDRASEKARAN SANKARA NARAYANAN

A proven Senior Sales & Rev. Operations practitioner – passionate about leading operational excellence in a complex environment, driving Go-To-Market strategy / Sales Revenue forecasting, Revenue operations & execution. Postgraduate in Management, specialized in Marketing with 18+ years of sterling experience in driving operational efficiencies in multiple complex Technology sales environment, having an eye for Gross Revenue, Country Forecasting, Sales Performance, Pipeline Measure, Sales Team Productivity. Professional experience includes driving best in class Sales Forecast, Management Briefing, QBR, Operational Insights, Deal & Account Review, Team Management, End to End operational management coupled with analytical agility, strong business acumen, problem solving and coordinating skills to meet high pressure deadlines. Reporting to the Regional Director of Operations & Regional Vice President of Sales – managing a business in excess of 100 Mil. US $ in annual recurring revenues spanning across different emerging geographies. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

• Veritas Software Technologies India (P) Ltd., Head India Sales Operations, 02/2019, Present, Sr. Sales Operations leader responsible for Annual Sales Strategy & Sales Planning / Execution of Go-To Market / Revenue Management / Performance Management / Sales Operational Execution. Partner with Country and Regional leadership on everyday Sales Cadence including Forecasting, Deal review, Demand Management as well as strategic priorities such as Go-To-Market annual planning, including budgets planning, Territory planning for field basis statistical data methods to maximize productivity & impact Sales outcomes. Meticulous understanding of the Go-To-Market and deliver as a Trusted Advisor and Business Partner with to influence from strategy to execution of daily, weekly & quarterly affairs. Cross-functional collaboration with the different units, maintain a strong channel of communication with all levels of stake holders and provide insights to management towards Geo. Revenue vis-a-vie Budget, Pipeline Trends, Productivity & insights, Demand Management during periodic Business Reviews. Over last 24 months, responsibilities & scope have increased beyond India & collective responsibilities include operational overview of other emerging markets including South Africa, Turkey, Poland clusters for Veritas Software.
• SAP India (P) Ltd., Sr. Manager Business Operations, 11/2010, 01/2019, Business Partner – SAP INDIA – Large Enterprise & Commercial Segments. Act as the Business Partner (the Extended COO) to Enterprise & SMB segments, SAP India – was responsible for providing first in hand Operational Support, drive Sales Franchise methodologies, showcase highlights / lowlights in the business and identify catalysts that helps achieve predictable outcomes. Be the content/process specialist for related hands-on sales support including but not limited to:-Forecasting, Demand Management, Deal Support - Manage and maintain related tools for greater customer insights & Accuracy. Proactively identify opportunities to optimize the (internal or external) learning experience and consumption of related content/messages through relevant or innovative tactics and tools. Execute and coordinate end-to-end training or enablement sessions, capturing learnings, ensuring reusability, structuring content, and coaching others on how to use/manage knowledge.
• Dell India Private Limited, Sr. Sales Support Analyst, 2006-2010, Responsible for end-to-end management of National Distributor Accounts of Dell, responsible for meeting monthly / quarterly targets and Profitability in Channel business. Managing National Distributors for Dell India - Responsible for Sell-In Targets, Communicating Key insights including Targets vs Attainments, Credit summary, Communication on pricing, AR / payables, promotions & schemes, product trainings and managing overall sales cycle. Inside Key Accounts Manager - Enterprise, Small & Medium Business Segment, Indian Market – meet aggressive sales targets on Revenue & Profitability for Enterprise / Storage & Networking Solutions by analyzing client’s IT landscape. Inside Sales Representative - Consumer & household customers catering to Indian Market – meet sales targets for Notebooks / Desktops & complete range of Home & Small Office IT solutions.
• Solutions Integrated Marketing Services Pvt. Ltd., Sr. Client Relations Executive, 02/2005, 06/2006, Managing an extensive team of over 10 people for driving excellence in achieving incremental Sales / gain shelf space against competition through deployment of Promotions & Merchandising activities for Clientele Pepsi Co Holdings India Pvt. Ltd. Strategic planning and acting as an advisor/consultant to team Pepsi during the project execution period till delivery for increase in mind share of consumers through below the line marketing activities. Client Relations - Intel Semiconductors India Pvt. Ltd. End to end program management of marketing events designed for channel - Intel Semiconductors India Pvt. Ltd. Work closely with Creative Teams for creation of Marketing Collaterals for the client to be deployed in programs for brand re-call and to increase efficiency thereby drive results. Program Management of Product Launches, Marketing Campaigns aimed at various Target Audience to create Brand Awareness & Recall for the clientele.

• 02/2019, Present, Head - India Sales Operations [Sr. Manager, Sales Operations], Veritas Software Technologies India (P) Ltd., Bangalore, Responsible for Annual Revenue goals by driving sales outcomes in India & Emerging International markets for SW License & Hardware Sales through methodical execution & Operational excellence. Conducting Sales Forecasting, Performance Management, Deal Execution, Analyzing Productivity Trends, Demand Management, in strong collaboration with Regional Heads, Country Managers & District Heads.
• 11/2010, 01/2019, Sr. Manager – Business Operations, SAP India (P) Ltd., Bangalore, Responsible for driving effectiveness in Software License Sales through acting as Coach, Business Partner in Forecasting, Deal Execution & Data Insights. Additional hands-on expertise in execution of Go-To-Market strategies, Annual Sales Planning, sales quota setting, Incentive Management, Sales Team productivity for different Lines of Verticals & Product Lines
• 11/2006, 11/2010, Senior Sales Support Analyst, Dell India (P) Ltd., Bangalore, Managing the National Distributor Accounts for Dell - India Consumer & Commercial Business Segments
• 02/2005, 06/2006, Sr. Client Relations Executive, Solutions Integrated Marketing Services (P) Ltd., Responsible for Client Relations for Accounts - Intel Semiconductors India Pvt. Ltd. & Pepsi-Co India Holdings Pvt. Ltd.

• International Emerging FY24 Award, “Emerging Champion Sales Ops Lead”, for FY24 – for driving excellence in Sales operations, 03/2024
• Emerging Champion Sales Operations Lead Award, for FY23 – Empowering employees to succeed & grow, 03/2023
• CHAMPION’S AWARD, excellence in Sales Franchise Process Methodology Adoption & overall Support in Business Operations SAP India, 2017
• Excellence in Business Support Award, for conducting Performance based high impact Pit-stops targeted at sales teams, 2016
• Amazing Growth Award, for FY 2011 & 2012, individual performer category for excellence in Field Support and flawless execution of complex sales processes
• Most Valuable Player, for FY 2009-10 for outstanding Account Management & excellent Customer Interface with clients, Dell India Pvt. Ltd.

• English
• Hindi
• Tamil

• Place of Birth: Chennai
• Father's Name: S. Chandrasekaran
• Date of Birth: 10/11/1982
• Marital Status: Married