Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics. Experienced Application Support Specialist with over 8+ years of experience in Support. Excellent reputation for resolving problems and improving customer satisfaction.
Assisting clients with the usage of the Application.
Training new Clients on the usage.
Assisting clients via phone and email on daily basis
Customer support:
B2B Support: