Chandrasekhar Dwivedi
Product Manager
Hyderabad
Summary
Value-driven product manager with 9+ years of experience in leading cross-functional teams in developing and launching successful products. Special expertise in leading product roadmap and strategy, driving revenue growth, and fostering innovation through a deep understanding of customer needs and market trends.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Product Manager
Microsoft India
Hyderabad
2022.05 - Current
- Ideated, designed, and implemented multiple intercepts in user journey that ended up with over 70% of user churn reduction and $4.5m+ revenue savings.
- Led a team of 9 engineers, PMs and designers to successfully implement "Browser Essentials" on Edge that resulted in a MAU growth of over 7%.
- Conceptualized and built a badging UX in Edge Add-ons Store that resulted up in the improvement of user satisfaction score by ~27% in two months.
- Spearheaded a team of 13 to ideate, conceptualize and deliver an innovative ecosystem on Edge that is expected to act as a key differentiator in the market.
- Conducted in-depth user research sessions to understand latent pain points and conceptualized "Focus mode" on Edge that was awarded "Idea of the Quarter"
Authorized Officer
UBS
Pune
2018.07 - 2021.04
- Led a global technology team of 22 and successfully delivered 10+ releases for wealth management reporting application, catering to over 1000 clients.
- Worked closely with client stakeholders and planned the end-to-end technology transformation roadmap for the entire wealth management onboarding, processing, and reporting systems.
- Coordinated with external partners and optimized the data virtualization layer, reducing latency and improving process efficiency and automation by 30%.
- Led the remodeling and automation of the existing data communication between the backend application and the UI third party product, improving latency by ~20%
Associate
Cognizant
Pune
2016.06 - 2018.06
- Engaged with client stakeholders and business users and led the analysis and assessment of the existing merchant onboarding and accounting systems to devise a digital transformation strategy.
- Collaborated with global technology teams and successfully managed the cloud migration of client platforms from legacy technologies, reducing end-to-end transaction time by more than 90%
- Spearheaded the optimization and transfer of transaction database from DB2 to Big Data, reducing downtime by 75%
- Enhanced the CI-CD efficiency by more than 40% by working with the DevOps engineer, bringing down the turnaround time for build and automation
Associate Consultant
Capgemini
Pune
2013.03 - 2016.05
- Designed and implemented multiple database optimization techniques, reducing redundancy and optimizing data communication across functions
- Led a team of 6 and engaged with multiple internal and external stakeholders to successfully deliver 10+ agile projects for a Mortgage & Lending system
- Contributed to the design and building an in-house centralized repository for storing documents, ultimately used by the entire Offshore delivery center
- Optimized the onboarding process of new hires and led the training and grooming of 20+ fresh recruits in areas of specific tools and techniques, reducing induction period by more than 50%
Education
MBA - General Management
Indian Institute of Management Ahmedabad
Ahmedabad 2021.04 - 2023.04
B.Tech - Electronics And Telecommunications Engineering
Konark Institute of Science And Technology
Bhubaneswar 2007.08 - 2011.06
Skills
User Experience and Research
Accomplishments
- Idea of the Quarter award by Partner Director of product for "Focus Mode".
- Bravo award by UBS for the successful delivery of multiple agile projects within one FY
- Outstanding performer award by client for successful cloud migration of merchant onboarding and accounting platform
- Spot award by Capgemini for optimizing onboarding process and grooming 20+ fresh recruits
Timeline
Product Manager
Microsoft India
2022.05 - Current
MBA - General Management
Indian Institute of Management Ahmedabad
2021.04 - 2023.04
Authorized Officer
UBS
2018.07 - 2021.04
Associate
Cognizant
2016.06 - 2018.06
Associate Consultant
Capgemini
2013.03 - 2016.05
B.Tech - Electronics And Telecommunications Engineering
Konark Institute of Science And Technology
2007.08 - 2011.06
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