CHANDRASEKHAR SIVAKUMAR
Bangalore
Summary
Accomplished professional with extensive experience in business development, process optimization, automation, and strategic planning. Expertise in project management, data analysis, and investment decision-making. Highly skilled in developing initiatives to streamline and standardize business operations. Seeking to leverage background to take the next career step with a respected organization that rewards talent, hard work, and results.
Overview
2
2
years of professional experience
Work History
Vice President–TA Operations
Apex Fund Services LLP
India
09.2021 - 01.2024
- Managed all aspects of the Transfer Agency department, overseeing the full spectrum of Subscription, Redemption, Transfer, Dividend Processes and AML/KYC, FATCA/CRS for Hedge Funds, Private Equity Funds, and Mutual Fund Operations.
- Managed a 75-member team, overseeing operations of Dealing, Registration, AML/KYC reviews, and FATCA/CRS activities with the assistance of 2 Vice Presidents and 8 Assistant Vice Presidents.
- Set up investor profiles for clients on the Private Equity Fund platform.
- Provided timely notification of all capital call and distribution notices to investors, ensuring a smooth funding process.
- Ensured timely communication and compliance by regularly updating static data, distributing statements, and sharing regulatory reports with clients.
- Implement and oversee comprehensive team management strategies, transaction processing, Business Continuity Planning (BCP), User Acceptance Testing (UAT), Performance Management, and regulatory document review
- Ensured accurate risk rating and appropriate level of due diligence, correctly identifying investor types and acquiring necessary KYC documents.
- Reviewed reports from functional areas to assess progress towards organizational goals.
- Enhanced due diligence reviews performed on high-risk investors. OFAC and sanctions screening conducted for all new investors using data watch lists (World Check, Pythagoras). Ad hoc queries related to AML compliance issues handled in respect of account opening and potentially suspicious transactions.
- Managed Service Level Agreement (SLA) compliance, streamlined product setup and facilitated error management while monitoring Key Performance Indicators (KPIs)
- Implemented process improvement procedures that resulted in cost savings across the board.
- Formulated policies that improved operational efficiency and productivity.
- Spearheaded efforts to enhance customer service processes while maintaining quality assurance standards.
- Analyzed market trends to identify growth opportunities within existing or new markets.
- Maintained relationships with key stakeholders by attending meetings and responding promptly to inquiries or requests for information.
- Established performance standards for staff members in order to drive productivity levels up.
- Provided oversight of all departments in order to ensure smooth operation of daily activities.
- Created effective communication strategies between management team members and employees at all levels of the organization.
- Cultivated a culture of collaboration among department heads to facilitate cross-functional project execution.
- Negotiated contracts with suppliers to reduce costs while maintaining quality standards.
- Negotiated contracts with vendors for services, products and supplies.
- Identified problems and implemented solutions to better streamline operations.
- Executed on-time, under-budget project management to adhere to project road map.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Hired, trained, and mentored staff members to maximize productivity.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Fostered collaboration and development of new practices by business leaders.
- Created program to promote new managers from within, leading to cohesive leadership structure.
- Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
Associate Director - Transaction Agency Operations
GlobeOp Financial Services Technologies (India) Pvt. Ltd
India
- Managed a team of 20, overseeing operations in APAC, EMEA, MENA, and US regions, specifically in the Transfer Agency domain for Hedge Funds, Private Equity, and Mutual Funds
Team Manager
Deutsche Bank
India
- Managed a team of 10, focusing on Indian Mutual Funds from a Transfer Agency perspective
Associate Consultant
Oracle Technologies
India
- Specialized in manual testing for Mutual Funds, enhancing testing processes and accuracy
Assistant Manager
Computer Age Management Services
India
- Led a team of 4 in Indian Mutual Funds Operations under the Transfer Agency domain, improving operational efficiency and accuracy
Executive
Karvy Consultants Limited
India
- Worked in Transfer Agency for Indian Mutual Fund Operations, focusing on process optimization and client service excellence
Officer
Deepika Leasing Finance
India
- Managed desk office operations and collections, ensuring efficiency and accuracy in financial transactions and record-keeping
Education
Master of Business Administration - Business Administration
Welingkar Institute of Management Development & Research
Mumbai06-2022
Bachelor of Science - Maths
Osmania University
Hyderabad05-1995
Skills
- Acceptance Testing (UAT)
- Mutual Fund Operations
- Hedge Fund Investor Services
- Private Equity Fund Operations
- Team Management and Leadership
- Project Monitoring and Scheduling
- Quality and Service Norms Implementation
- Analytical and Problem-Solving Skills
- Organizational Activities
- Strategic Planning and Execution
- Client Relationship Management
- Performance Management
- Regulatory Compliance and Document Review
- Service Level Agreement (SLA) Adherence
- Error Management
- KPI Metrics Analysis and Implementation
- Resource Allocation and Management
- Continuous Improvement Methodologies
- Stakeholder Engagement
- Risk Management
- Business Continuity Planning (BCP)
- Microsoft Office Suite (Advanced Proficiency)
- Database Management
- Process Flow Controls
- Quality Checks and Error Monitoring Systems
- System-Generated Report Accuracy
- Maker-Checker Concepts
- Process Improvement and Reengineering
- IT-Enabled Processing for Financial Services
- Anti-Money Laundering (AML) and Know Your Customer (KYC) Compliance
- FATCA/CRS Activities Management
- Subscription, Redemption, Transfer, and Dividend Processing in Hedge Fund Operations
- Investor Transaction Processing and Reporting
- Share Register Database Management
- Gap Analysis and Remediation
- Customer Service
- Process Improvement
- Client Relationship Building
- Operations Management
- Business Development
Personal Information
- Date of Birth: 02/14/74
- Gender: Male
- Nationality: Indian
Languages
English
First Language
Tamil
Upper Intermediate (B2)
B2
Telugu
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Vice President–TA Operations
Apex Fund Services LLP
09.2021 - 01.2024
Associate Director - Transaction Agency Operations
GlobeOp Financial Services Technologies (India) Pvt. Ltd
Team Manager
Deutsche Bank
Associate Consultant
Oracle Technologies
Assistant Manager
Computer Age Management Services
Executive
Karvy Consultants Limited
Officer
Deepika Leasing Finance
Master of Business Administration - Business Administration
Welingkar Institute of Management Development & Research
Bachelor of Science - Maths
Osmania University
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