Chandra Sekhar V
Bengaluru
Summary
Dynamic Associate Business Analyst at Novo Nordisk Service Centre, adept in Coupa purchasing and supplier management. Proven track record in process improvement and effective communication, enhancing workflow efficiency and resolving complex issues. Skilled in data analysis and stakeholder management, driving significant productivity gains and ensuring compliance with regulatory standards.
Overview
11
11
years of professional experience
Work History
Associate Business Analyst
Novo Nordisk Service Centre (India) Pvt Ltd
Bengaluru
01.2019 - Current
- Managed Coupa purchasing, Supplier and Contract system, delivering Level 1 and Level 2 end-user support to ensure seamless functionality.
- Oversaw end-user inquiries concerning Coupa system functionalities, process workflows, access reviews, approvals, and compliance with purchasing policies.
- Engaged with Lines of Business (LoB), project teams, IT support, and suppliers to streamline processes and mitigate issues
- Communicated major incidents to Business Process Owners, outlining impact on business users to enable prompt resolutions
- Refined and transformed approval chains within Coupa system to streamline procurement processes and elevate workflow efficiency
- Evaluated daily operations for inefficiencies and implemented strategies that boosted overall productivity
- Managed Accounts Payable VMD COE responsibilities, including VMD creations, modifications, support for IHB and Coupa implementations, reporting concerning VMD
- Collaborate with IT teams to address process-related issues and implement necessary system changes
- Executed tests during system change implementations
- Handling invoices associated with leasing in accordance with IFRS16 standards for North West European nations
- Assisted with Sarbox audit reviews to ensure adherence to regulatory standards. Analyzed potential duplicate reports to maintain data accuracy and reliability.
Created backlog reports identifying issues that hindered workflow efficiency.
Evaluated invoice productivity reports to drive improvements in billing processes.
Oversaw work allocation and conducted thorough reviews of GR/IR accounts.
Resolved GR/IR account discrepancies, providing detailed month-end reports.
Compiled month-end financial summaries ensuring alignment with organizational goals.
Process Developer
GENPACT India Pvt. Ltd.
Hyderabad
09.2014 - 01.2019
- Handling P.O. Through four-way matching of invoices and non-P.O. Invoice processing.
- Facilitating vendor payments to various geographic locations, including USA, Canada, Singapore, France
- Conducted invoice hold reconciliations to ensure accurate payment processing.
Performed payments hold reconciliations to resolve discrepancies efficiently. - Process monthly reports to determine outstanding payment issues that are over 30 days old.
- Setting up new vendors in Oracle whenever required.
- Conduct internal quality audit in alignment with SLA requirements and standard audit procedure.
- Direct resolution of vendor payment challenges encompassing setup receivables, re-classes, insurance corrections, and commission adjustments.
- Address research requests and resolve customer inquiries from Vendor Defect database
- Managing router box: Addressing escalations on invoice payments and root cause analysis and preventive actions
- Individually managing Canadian invoices-Templates requiring preparation and approval by VAT team and processing vendor payments within TAT (foreign currency payments via wire)
- Suggested lean initiative enhancing accuracy in process
Education
MBA - Finance And Marketing
Osmania University
Hyderbard07-2014
Skills
- Supplier management
- Coupa purchasing
- Data analysis
- Contract management
- Process improvement
- Invoice processing
- Query Management
- Effective communication
- Problem solving
- Root cause analysis
- Microsoft Excel expertise
- Process mapping
- Stakeholder management
Accomplishments
- Recognised with Raising Star award & Productivity Champion award
- Recognised with Bronze award
- Recognised as star of the month award
- Recognized as best debutant
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Timeline
Associate Business Analyst
Novo Nordisk Service Centre (India) Pvt Ltd
01.2019 - Current
Process Developer
GENPACT India Pvt. Ltd.
09.2014 - 01.2019
MBA - Finance And Marketing
Osmania University
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