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Associate Principal Engineer

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Seasoned professional with expertise in advanced call center technology, specializing in customer service and billing dispute resolution. Demonstrated success in coaching and leading teams, managing escalations, and improving agent performance. Proficient in scripting and documentation, with a strong focus on detail and exceptional client support.

Well-organized, detail-oriented tester with progressive record of accomplishment in environments. Focused on initiating tests, analyzing results and finding solutions to technical problems. Systematic approach gathering and analyzing data in support of business cases, proposed projects and systems requirements. Tech-savvy with concepts and methodologies of qa.

With over 7.5 years of professional expertise in software testing, I stand as a distinguished QA Test Leader, well-versed in both manual and automated methodologies. My tenure at both BBC and IBM has granted me invaluable insights into diverse industries, sharpening my understanding of the intricacies of software testing and quality assurance. While at BBC, I honed my skills in the television domain, comprehending the nuances of TV industry workings and certification processes. Guiding testing teams through projects of varying scales, I've exhibited adept leadership, orchestrating seamless workflows and managing priorities effectively. My proficiency extends across the entire testing lifecycle, encompassing meticulous test case design, execution, and precise defect reporting. With a deep-rooted grasp of SDLC and STLC processes, I'm well-equipped to steer projects towards successful outcomes. My adeptness spans various testing types, including functional, regression, performance, mobile, and scenario-based tests. Notably, I have achieved the development of a sophisticated Cucumber framework for automation and API testing. Beyond my technical prowess, my self-driven approach, ethical standards, and analytical mindset facilitate proactive problem-solving and foster effective collaboration. Moreover, my experience in team management, coupled with exceptional written and interpersonal communication skills, positions me to excel in the Senior QA role. As a collaborative contributor, I am dedicated to enhancing both team and organizational success

Dynamic professional with extensive experience in team leadership and workforce management at Dollar General. Proven track record in enhancing operational efficiency and accuracy through exceptional reporting and documentation skills. Adept at recruiting and developing talent, fostering a patient-focused environment, and driving customer satisfaction. Committed to achieving organizational goals and improving team performance.

Chandra Sekhar Venepalli

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Bachelors of Technology - Computer And Information Sciences

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