Chandra Sekher Koppula

Handled products: Personal Loans & Professional Loans.

• Handled Areas: Andhra Pradesh (04 Branches) and Telangana (03 Branches)

Job Role and Responsibilities:

• Directly Track a team of 07 (SM's) & 14 PSF's to progresses of weekly, monthly, quarterly and annual objectives & Develop sales strategies to meet revenue and growth targets.
• Managed multiple Chanel Partners Like Internal CC & Affiliate Teams, National & Local Partners and Connectors leads etc....
• Drive Personal loans (PL) and Professional Loans (PROL) (Unsecured) business through Bajaj FinServ branches
• Mentor and guide the sales team to meet the organization requirements
• Analyze business trends and sales figures to formulate new strategies
• Initiate innovative promotional schemes to enhance visibility of PL & PROL in Bajaj branches along Channel Partners.
• Recommend modifications to current product and processes
• Coordinate with product teams, credit & operations teams to ensure a smooth flow of the business
• Recruit, train and motivate channel sales team and Make an Achieve sales targets.
• Hire and Guide channel sales team and introduce clients to them
• Maintain knowledge on all bank products and services and assist to resolve customer queries
• Develop new relationships with customers and Channel Partners to increase revenue and accounts

• Handled locations: South AP , 5 Clusters, 47 Branches (Guntur, Prakasam, Nellore, Chitoor, Kurnool, Kadapa and Ananthapur)

• Handled products : Credit Cards & Personal Loans
• Directly Track a team of 45 (SO's) & 03 Team Leaders progresses of weekly, monthly, quarterly and annual objectives & Develop sales strategies to meet revenue and growth targets.
• Managed multiple connectors Like BRO's, DGRO's,CSC-VLEs and Digital DSA Leads etc;
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
• Handled customer relations issues, enabling quick resolution, and client satisfaction and identifying needs and offering appropriate services.
• Evaluated performance against goals and implemented appropriate development plans.
• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.

• • Build and improve relationships with customers, key suppliers and partners.
• • Review company practices to ensure clients get maximum satisfaction from their purchases.
• • Identify potential opportunities and inform the sales team to follow up.
• • Educate and inform clients about the company's products, services and special offers.
• • Attend to client complaints and resolve issues promptly.

• Responsible for generation of revenues through sales of Credit Cards along X-Sell products like PL/BL & Term loans Through the Sales Channel.
• Recruiting, Training and maintain the productivity of the sales officers (SOs).
• Track a Direct team of 16 (SO's) Members progresses of weekly, monthly, quarterly and annual objectives & Develop sales strategies to meet revenue and growth targets.
• Informs customers of new products or product enhancements to further expand the banking relationship.
• Liaise with other Departments like Operations, Credit/Underwriting, and Product for deliverables.
• Look out for opportunities to generate incremental sales /spends and initiate cross sell at corporate.
• Understand market dynamics and share with product team to arrive at a competitive products offering.
• Interact and manage relationship with all Branch channel partners and corporate coordinators.

• Tracking KPI's, With Merchant On boarding's, Base Acquisitions, and Active Conversions…etc.
• Track the 18 Members Team progresses of weekly, monthly, quarterly and annual objectives Develop e-commerce sales strategies to meet revenue and growth targets.
• Analyze Seller & Consumer behavior and Adjust product positioning, along Handled complaints from Sellers & Customers.
• Evaluate employee performance and identify hiring and training needs.
• Make sure all Sellers & Employees adhere to the company's policies and guidelines

• Maintains relationships with channel partners by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.