Hi, I’m
Chandrashekar R
Customer service
Mysore,KA
Summary
Highly motivated and trained professional seeking a responsible career opportunity to leverage skills and training for the success of the company. Committed to making a significant contribution in an entry-level position within a high-level professional environment, with the goal of kick-starting and growing my career.
Overview
15
years of professional experience
Work History
Sapthagiri Realtors
Reporting Operator/Help Desk Operator
08.2013 - Current
Job overview
- To Welcome the Arriving Guest
- Providing Information Service
- Receiving and Processing Bookings
- Dealing with Complaints and handling them
- Communication and co-ordination with other departments
- Answering of phone calls and Enquiries
The Wind Flower Spa And Resorts
Front Desk Agent
05.2010 - 05.2012
Job overview
- Offering assistance to guests and provide every essential thing to create loyal and happy guests
- Performing front as well as back of house duties for the satisfaction of every guest
- Organizing, making and canceling reservation bills and offering occasional valet parking and providing bell service and delivery
- Aware of pertinent information related to each group in the hotel and when and where meetings will be held
- Responsible for knowing the everyguest name and utilize it at the possible opportunity
- Providing guests fast, friendly and efficient service on telephone as well as in person
- Assisting supervisor/managers with their tasks as well as completing essential reports
AIR INDIA- SATS
Customer Service Agent
05.2010 - 04.2011
Job overview
- Answering passenger's query about the arrival and departure of the flights and make sure that the passenger gets onboard the correct flight
- Make public informational announcements
- Performing various tasks as and when assigned by senior employees
- Monitoring safety of the customers while boarding and deplaning
- Pre-flight and Post flight filing
Education
Karnataka State Open University
B.Com
01.2012
Karnataka State Open University
B.Com
01.2012
Frankfinn Institute
Diploma in Aviation, Hospitality and Travel Management
01.2008
University Overview
awarded by the Edexcel University, UK
Marimallapa P U College
Higher Secondary Examination
01.2006
University Overview
Passed Higher Secondary Examination of Karnataka Board Education.
Savithri Convent
English language school
01.2004
University Overview
passed Karnataka Board of Higher Education Examination.
Skills
- Emotional Intelligence
- Customer Service Management
- Detail-Oriented Approach
- Conflict Resolution
- Collaborative Teamwork
- Effective Verbal Communication
- Complaint Resolution Expertise
- Cybersecurity Awareness
- Customer Service Expertise
- Operating System Proficiency
- Regulatory Safety Compliance
- Customer Service Coordination
Accomplishments
- Runner up in the state level Cricket match held at High School level in the academic year 2004 – 2005.
- Was a part of the Cricket team during High School and Pre-University level.
Hobbies and Interests
- Traveling and exploring new places.
- Listening to music.
- Keen interest in playing Cricket.
Disclaimer
I hereby declare that the above furnished information is true to the best of my knowledge and belief.
Personal Information
- Passport Number: T9417851
- Passport Place Of Issue: Bangalore
- Father's Name: Rajkumar N
- Date of Birth: 04/16/88
- Gender: Male
- Nationality: Indian
- Marital Status: Married
State level Cricket Player
- Runner up in the state level Cricket high school academic year 2004
- Was part of cricket team during high school
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Kannada
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Telugu
Intermediate (B1)
Urdu
Intermediate (B1)
Timeline
Reporting Operator/Help Desk Operator
Sapthagiri Realtors
08.2013 - Current
Customer Service Agent
AIR INDIA- SATS
05.2010 - 04.2011
Front Desk Agent
The Wind Flower Spa And Resorts
05.2010 - 05.2012
Frankfinn Institute
Diploma in Aviation, Hospitality and Travel Management
Marimallapa P U College
Higher Secondary Examination
Savithri Convent
English language school
Karnataka State Open University
B.Com
Karnataka State Open University
B.Com
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