Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Timeline
Generic
Chandra Shekhar Mandal

Chandra Shekhar Mandal

Summary

Dynamic healthcare professional with extensive experience at EXL Private Limited and Pacific BPO excelling in claims processing and insurance verification. Proven ability to resolve complex payment disputes and formulate successful appeals. Strong customer relationship management skills complement a solid foundation in healthcare documentation, driving timely reimbursements and enhancing operational efficiency.

Overview

2026
2026
years of professional experience

Work History

Assistant Healthcare

Pacific BPO
01.2024 - Current
  • Submit corrected claims, appeals, and documentation to insurance companies within timely filing limits.
  • Investigate and analyze denied claims to determine appeal viability, and formulate detailed appeals.
  • Verified claims adjudication using relevant resources and application.

Insurance Executive

EXL Private limited
Uttar pradesh
05.2017 - 08.2022
  • Verified insurance information, processed claims, and addressed issues related to claim denials.
  • Collaborated with insurance providers to resolve payment disputes and ensure timely reimbursement.
  • Managed daily billing operations, including insurance verification, claim submission, and follow-ups.
  • Interfaced with the insurance company to resolve the underpaid or denied claims, and maintained up-to-date knowledge of payer policies.

Associate

EXL Private Limited
Uttar Pradesh
09.2015 - 03.2016
  • Insurance account renewal.
  • Insurance declination.
  • Closeouts and changing insurance policies for homes and automobiles according to the underwriter's instructions.

Health Care Assistant

Pacific BPO
Uttar Pradesh

Health Care Assistant

Access Healthcare
Uttar Pradesh

Education

Bachelor of Arts - Arts

SBN Public School
Gaziabaad
06-2010

Skills

  • Customer relationship management
  • Claims processing
  • Insurance verification
  • Billing operations
  • Healthcare documentation
  • Appeals formulation

Accomplishments

  • Employee of the Month, September 2018
  • Extra Miller Award, March 2019
  • Extra Miller Award 2020
  • Employee of the Month, May 2024

Languages

English
First Language
Hindi
Intermediate (B1)
B1
Bengoli
Intermediate (B1)
B1

Affiliations

  • Painting
  • Swimming

Timeline

Assistant Healthcare

Pacific BPO
01.2024 - Current

Insurance Executive

EXL Private limited
05.2017 - 08.2022

Associate

EXL Private Limited
09.2015 - 03.2016

Health Care Assistant

Pacific BPO

Health Care Assistant

Access Healthcare

Bachelor of Arts - Arts

SBN Public School

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Chandra Shekhar Mandal