Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Tools And Technology
BusinessAnalyst
CHANDRASHEKHAR PATIL

CHANDRASHEKHAR PATIL

Business Analyst

Summary

Experienced Business Analyst with 5+ years in Finance, HR, CPG, Healthcare, Manufacturing, and Audit automation. Skilled in leading digital transformation projects using RPA (UiPath), OCR, AI/ML, and BPM tools (Jira, ServiceNow, Highbond). Proficient in developing automated solutions to improve efficiency, accuracy, and reduce costs. Strong in process reengineering, stakeholder engagement, and Agile project delivery.

Overview

11
11
years of professional experience
2013
2013
years of post-secondary education
2
2
Certificates

Work History

Enterprise Analyst

TECHNICOLOR GROUP
08.2024 - 02.2025
  • Finance, Legal, and HR Catalogs Migration (Jira to ServiceNow) – Analyzed catalog formats, process flows, and approval metrics in Jira. Designed flowcharts and Business Requirement Documents (BRDs). Assessed ServiceNow ticketing modules, performed GAP analysis, and identified areas for improvement. Created migration roadmaps and optimized the ticketing process during catalog transition from Jira to ServiceNow
  • Internal Audit (ServiceNow)- Collaborated with the Internal Audit team and stakeholders to define objectives, scope, and requirements for implementing the IA process in ServiceNow. Worked with ServiceNow experts to design the solution and successfully implemented it using Agile methodology

Business Analyst

TECH MAHINDRA
01.2022 - 08.2024
  • Sales Order Automation (Middle East Project) – Led automation of manual sales order processing in SAP for a major CPG distributor in the Middle East. Collaborated with SMEs to capture AS-IS processes at keystroke level, analyzed vendor invoice formats, and performed data classification and mapping. Prioritized low-complexity, high-benefit vendors for Phase wise, created BRD and process flows, and conducted walkthroughs with the UiPath RPA team. Successfully implemented the solution, saving 8 FTEs
  • BH QRG Update RPA: Bot will download the QRG OIA main excel file from SharePoint and do all required data validations. Update required details in Word template DV,F2F,MAT sections and convert to PDF. Upload the PDF to the share point and send status report to the business. Send exception report email to the business if any required details are missing. Target Platforms/Systems – Web Application and Mainframe application

Ass. Business Analyst

LAFARGE HOLCIM
06.2021 - 01.2022
  • Delivery/Shipment Creation - Led the analysis and documentation of the Delivery/Shipment Creation process for automation using UiPath RPA, identifying key process gaps and defining business rules to streamline logistics operations; enabled 80 % reduction in manual effort and improved shipment processing accuracy

Vendor Management Specialist

FIRST ADVANTAGE PVT LTD
06.2021 - 06.2022
  • Customer Unblocking RPA: The purpose of this robot is to provide automated customer unblocking solution for CSD AML (AML Business DK & Nordics) handling ODD low, medium and high risk cases for Danish and Norwegian market areas. Target Platforms/Systems – Web Application and Mainframe application. Client – Danske Bank
  • Uploading KYC Documents - Customer portal is Danske bank internal web based application consists of all customer data. Based on the user’s input robot will search for the customer and uploads the required KYC documents in customer portal. Based on the region and file starting name, robot navigates to appropriate pages in customer portal and will upload the documents.
  • HRS Automated Emails : Robot will send emails to new joiners as welcome email and probation data of new joiners to their respective managers. Robot also has to send emails to the employees who ever completes their work anniversaries. Robot has to read excel sheets and filter the data accordingly. Robot will use existing templates saved in email folder and edit them before sending the mails.

Process Analyst

ONEINDIA BSC PVT LTD
02.2016 - 04.2020
  • Bulk Invoice Automation - Identified process inefficiencies after GST implementation, where vendors started submitting truck-wise invoices. Proposed and led an RPA automation project that streamlined invoice processing by auto-matching line items with PO and GST details based on vendor codes, significantly reducing manual effort. Benefit of saving 12 FTE’s and increased in efficiency
  • BOT Implementation for 3-Way Match - Designed and implemented BOT automation for handling high volumes of material and service invoices. Created automation paths for invoice matching (Invoice-PO-GR and Invoice-PO-Service Entry Sheet), ensuring compliance with Tax, TDS, PO, GR, SES, and GST regulations

Subject Matter Expert

CAPGEMINI BUSINESS SHARED SERVICE
12.2013 - 02.2016
  • Exception Handling & Resolution: Analyzed and resolved past-due invoices caused by GR/SES mismatches, PO discrepancies, amount/quantity validation errors, ensuring timely payment releases.
  • Process Transition & Stabilization: Led successful transitions across multiple locations in India for bulk and standard invoice processing, ensuring seamless process adoption and stability.

Education

B. Com - Commerce

Karnataka University Dharwad

Skills

Business Process Mapping (BPMN)

Certification

Eagle soaring award, Outstanding employee of the year, Capgemini

Interests

Transformation, Process Transformation, Business Analysis, RPA Automation, Business Requirement, Functional Requirement, Agile, Waerfall, Scrum, SAP,GAP Analysis,User stories, Use cases, Scrum, ROI, BRD, SSD, FlowChart, Test cases, UAT, Process Guide, AIML, OCR, UiPath, ServiceNOW, JIRA, COUPA, ECM, Bespoke, Task Mining, Process Mining, Automation HUB

Timeline

Enterprise Analyst

TECHNICOLOR GROUP
08.2024 - 02.2025

Business Analyst

TECH MAHINDRA
01.2022 - 08.2024

Ass. Business Analyst

LAFARGE HOLCIM
06.2021 - 01.2022

Vendor Management Specialist

FIRST ADVANTAGE PVT LTD
06.2021 - 06.2022

Process Analyst

ONEINDIA BSC PVT LTD
02.2016 - 04.2020

Subject Matter Expert

CAPGEMINI BUSINESS SHARED SERVICE
12.2013 - 02.2016

B. Com - Commerce

Karnataka University Dharwad

Tools And Technology

  • RPA & Automation Tools: UiPath, OCR, ServiceNow, JIRA
  • ERP & BPM Tools: SAP S/4 HANA, COUPA, ECM, HighBond, VIM 7.5
  • Data Analytics & Reporting: Advanced Excel and MS products
  • Testing & Defect Management: SIT, UAT, Agile Testing

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CHANDRASHEKHAR PATILBusiness Analyst