Dynamic Senior SAP Basis Administrator with extensive experience in BASIS Tasks, ECS Rise and ECS, specializing in S/4HANA upgrades and SAP Basis troubleshooting. Demonstrated success in leading cross-functional teams, showcasing strong project management and technical expertise. Achieved significant system optimizations that enhanced client satisfaction and ensured project success. Committed to delivering innovative solutions that drive operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior SAP Basis Administrator, Project Manager
Accenture Solutions PVT.LTD
Bangalore
07.2021 - Current
SAP ECS MSM NCT BASIS SRF Team Lead. Leading the NCT team of 20 members across India and Mexico for 24/7 support.
Overall SPOC for Service Request Weekend/Production Safeguarding (SR Guided), Escalation Governance, and FTR (First Time Right) calls from Accenture and for the NCT team.
Taking care of RPC, schedule adherence, and problem coordinator for root cause analysis for the NCT team.
Worked on S/4HANA upgrades, SP updates, and patch upgrades.
SAP JAVA Single Component Update with Stack, Manual Directory Option, and SP Updates.
Client administration, Client Copy, Client Export/Import, and support for client copy issues faced by the L2 team.
DP Agent Update and Configurations.
CPI-DS Agent Update and Configurations.
SAC Agent Update and Configurations. JCO Installation and JDBC Driver Configuration.
Worked on administrative tasks, such as parameter changes and configuration tasks for the ECS products, including Cloud Connector, BOBJ, BODS, Openest, Convergent Charging, Convergent Mediation, Web Dispatcher, ABAP, JAVA, SAC Agent, CPI-DS Agent, and DP Agent systems.
BOBJ/BODS Upgrades.
Convergent Charging Update and Convergent Mediation Update.
Openest Core Archive Connector Update.
Senior SAP Basis Administrator, Team Lead
Accenture Solutions PVT.LTD
Bangalore
11.2018 - 06.2021
S4HANA upgrades, SAP JAVA single component update and dependency calculation, SAP ABAP SP update, SAP JAVA SP update, SAP Cloud Connector upgrades, CSR generation, and certificate import for ABAP, JAVA, Cloud Connector, and BOBJ systems.
E2E Upgrade SPOC. Overall management and handover to the next shift. Daily Status Update to SAP.
Worked as a weekend on-call to support the L2 team.
Worked on ABAP and Java release upgrades.
SP Updates of ABAP and Java systems.
Single Component Update for Java Systems and Dependency Calculation.
CSR generation and certificate import for ABAP, JAVA, Cloud Connector, HANA, BOBJ, and SAC agent systems.
SAP Cloud Connector Upgrades.
SAP Analytics Agent Upgrades.
CPI DS Agent Installation and Upgrades.
Data Provisioning Agent Administration and Upgrades.
Applying OSS notes using SNOTE.
Performed kernel and kernel patch upgrades.
Profile parameters change and restart of ABAP, JAVA, BOBJ, Cloud Connector, Convergent Charging, and SAP Analytics Agent.
Performed Java system refresh activity using backup restore method. Post-refresh activities.
Performed S4 HANA upgrades with pre- and post-checks.
BOBJ/BODS Systems Administration.
Repository Creation and Administration for BODS Systems.
SCM Optimizer Installation and Upgrades.
IT Analyst
Tata Consultancy Services
Bangalore
08.2013 - 10.2018
Incident resolution within agreed SLA, alert monitoring, system checks, transports, note implementation, profile parameter change, client copy, patching, and worked on issues.
ABAP and Java start/stop, and complete troubleshooting of ABAP and Java systems.
Identified areas of improvement in existing systems and proposed changes accordingly.
Database start/stop support for multiple databases, like SAP HANA, Max's, DB2, Oracle, and MSSQL.
Scheduling and Monitoring Background Jobs.
Related Troubleshooting.
License installation for ABAP, Java systems, and HANA database.
ADS Configuration Troubleshooting.
RFC-related troubleshooting.
SCOT Configuration
Kernel Upgrade.
SAP Note Implementation.
System Dump Analysis: ST22.
System Monitoring.
DB connectivity issues.
Language Installation and Post-Installation
Support Package Upgrades.
System Installation
System Export.
Additional Application Server Installation.
User Creation and Unlock.
Profile and Role Assignment.
PFCG: Role Configuration and Adjustment.
Client creation, client copy, client export/import, and post-processing steps after client copy, such as business function activation. Worked on S/4HANA client copy activities.
Applying Support Packs for ABAP/JAVA systems.
Enhancement Package Upgrade for ABAP Systems.
Stack Generation.
Kernel Upgrade.
IT Analyst
Tata Consultancy Services
Bangalore
10.2016 - 10.2018
System Installation: Greenfield Migration, Homogeneous System Copy, and System Refresh.
Ordering the server from Good Cloud or XEN Portal, based on customer requests.
Performed quality checks for system installations completed by other team members to meet the standard requirements.
Installation of the HANA server.
Installation of the application.
Post-processing steps after the system installation or system copy activity.
Enabling SAP* and disabling the background jobs.
License Installation.
System parameters adjustment, as per the RAM size, using scripts.
Client settings adjustment, as per the target system details.
BDLS Configuration.
SCOT Configuration.
Parameter setting as per the project standards.
ST06 Configuration.
Monitored system performance, identified bottlenecks and optimized the same.
Collaborated with team members to deliver projects within scheduled deadlines.
Recognized by management for providing exceptional customer service.
Worked with cross-functional teams to achieve goals.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Graduation(B.E) - Electronics and Communication Engineering
SJCE
Mysore
05-2013
12th -
JSS
Dharwad
01.2009
10th -
NES, High School
Chittapur, Gulbarga
01.2007
Skills
End-to-End S/4HANA Upgrades
Release Upgrades
System build
Client creation
Client settings
Client copies
Transport Management System (STMS)
Support packages and Patch Updates
System refresh
CSR Generation
Certificate Import
BODS Repository Creation
SCM Optimizer Installation
SAP kernel upgrades
SAP HANA administration
SAP License Management
SAP NetWeaver Administration
SAP Basis Troubleshooting
SAP Client Administration
SAP Printer Configuration
SAP user management
Database administration
Certification
Received multiple appreciations from Client for Efficiently Delivering the SR Guided and FTR Governance Calls.
Cleared SAP BASIS and SAP HANA 200 Internal Certifications Held by TCS
Received appreciation from Manager and Team lead for Conducting Training Sessions and Knowledge sharing Sessions
Bagged TCS Gems for Handling Multiple Server Patching Activities
Received Multiple Appreciations and Rewards for Excellent Support for Different Customer Activities from Accenture Management
Microsoft Certified: Azure Fundamentals
SAP Certified Technology Associate - OS/DB Migration for SAP NetWeaver 7.4
SAP Certified Technology Specialist - SAP S/4HANA Conversion and SAP System Upgrade
Languages
English
Kannada
Hindi
Telugu
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Service Delivery Ops Specialist(Assistant Manager) at ACCENTURE SOLUTIONS PVT.LTD. (20/11/12 to Current)Service Delivery Ops Specialist(Assistant Manager) at ACCENTURE SOLUTIONS PVT.LTD. (20/11/12 to Current)