Summary
Overview
Work History
Education
Skills
Timeline
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CHANDRASHEKHARA K C

Regional Co-Ordinator
Bengaluru,KARNATAKA

Summary

  • Technical professional with experience in troubleshooting and resolving application issues.
  • Experienced with troubleshooting software issues and ensuring optimal system performance. Utilizes technical skills to provide efficient and effective support. Knowledge of collaborating with teams to achieve seamless application functionality and user satisfaction.
  • Proven ability to provide excellent customer support and ensure user satisfaction.
  • Strong understanding of application functionality and technical concepts.

Overview

9
9
years of professional experience
4
4
Languages

Work History

Application Support Engineer

V2Soft
Bengaluru
02.2024 - Current
  • Managed multiple assignments simultaneously, ensuring all tasks were completed efficiently and accurately.
  • Addressed technical issues and guided end users through resolution.
  • Strengthened client relationships through effective communication and prompt resolution of concerns.
  • Increased customer satisfaction by providing exceptional support and resolving issues quickly.
  • Enhanced application performance by identifying and resolving technical issues in a timely manner.
  • Assisted with the integration of third-party applications into existing systems, enhancing overall functionality.
  • Performed root cause analysis on recurring issues, implementing long-term resolutions to prevent recurrence.

IT Executive

Bisleri international pvt ltd
01.2023 - 01.2024
  • Aligned IT solutions and deliverables with company strategic vision.
  • Improved IT infrastructure by implementing strategic technology solutions and optimizing system performance.
  • Conducted regular audits of systems, networks, and security protocols to maintain compliance with industry standards and regulations.
  • Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
  • Resolved workflow issues to optimize team productivity and improve delivery times.
  • Determined best methods for IT to support key business objectives.
  • Led a team of IT professionals to streamline processes, resulting in increased efficiency and productivity.

Application Support Engineer

Botree Software international pvt ltd
05.2016 - 12.2022
  • Traveled to key account locations to train and provide technical direction for successful completion of product launches.
  • Contributed to the successful completion of numerous projects by meeting deadlines and working effectively under pressure.
  • Maintained effective customer relationships and identified future business opportunities to support and strengthen corporation mission.
  • Maintained up-to-date knowledge of industry trends, allowing for innovative strategies in application support engineering.

Education

Master of Science - ComputerScience

KSOU
Mysuru

Bachelor of Science - Computer Science

Government College, Mandya
Mandya

Skills

Software Support

Technical troubleshooting

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Timeline

Application Support Engineer

V2Soft
02.2024 - Current

IT Executive

Bisleri international pvt ltd
01.2023 - 01.2024

Application Support Engineer

Botree Software international pvt ltd
05.2016 - 12.2022

Master of Science - ComputerScience

KSOU

Bachelor of Science - Computer Science

Government College, Mandya

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CHANDRASHEKHARA K CRegional Co-Ordinator