CHANDRIKA B N

Experienced Scrum Master with a strong background in manual and automation testing in the Telecom Domain. Currently employed at Six DEE Telecom Solutions Pvt Ltd, previously worked at Huawei Technologies India Pvt Ltd. Proficient in writing test scripts, test cases, test execution, test reports, test planning documents, integration testing, API testing, UAT, and requirement analysis. Skilled in both waterfall and agile methodologies. Demonstrated expertise in requirement gathering, solution feasibility checking, change request handling, and FRS/FSD writing. Extensive experience with various telecom products including IPCC (IVR/USSD/SMS), CSP, CRM, billing, number management system (NMS), asset management system (inventory), and POS. Well-versed in SDV/Sprint cycles, SIT, and version release management. Strong knowledge of element locators, Web Driver methods, Java programming features, and TestNG annotations. Familiarity with SQL (Oracle, MySQL) and Linux. Solid understanding of core Java concepts.

• Testing (both manual and automation)
• STLC
• SDLC
• Smoke Testing
• Functional Testing
• Regression Testing
• Integration Testing
• System Testing
• Identifying Test scenarios
• Writing Test cases/Test scripts
• Review test cases for test case coverage and functionality
• Test Execution
• Analyzing results
• Bug reporting
• Bug tracking
• JIRA
• TestNG(TMSS)
• Selenium Web driver(Autospace)
• Soap UI
• Postman
• Database testing using SQL queries, sub queries using DDL, DML
• Documentation like Test Reports, UAT document, Product backlog document, release document, Upgrade document, Usage Guide
• Participating in Agile/Sprint Meetings

• TogoCel, Togo, Offshore, 12/2019 - Ongoing, Analyzing requirement, Writing test cases, Offshore Testing, Preparing Test Execution reports, Production Testing, UAT, CRM: Provisioning, Subscriber Service Management, Life Cycle Management, Add-on Management, Group Management like CUG/F&F, Subscriber Finance, Profile and Account Management, Voucher Management, Ticket Management, User Management for Prepaid, Postpaid and Hybrid Subscribers, Billing: Deposits, Refund, Payments, Credit & Debit Adjustments, Discount Profile, Bill cycle change, Risk Category, Payment Preference, Transfer of Ownership, Connection Migration, Bill Run, Bill Confirm, Dunning, NMS: Number Management - Creating MSISDN, ICCID, SIM numbers, Asset Inventory: Product Creation, Asset Creation for serialized and Non-Serialized, Asset movement, Reports, POS: Store Management, Shop Management, Wallet Management, Cash box management, Sales, Sale reversal and Exchange, Stock Management - Request, Return, View, GRN
• Lebara, UK, On-site, 03/2014, Deployment, Testing, UAT, Requirement Clarification, Preparation of FRS, IVR: Menu based services, customer care service, USSD: Recharge, Balance Check, Offers, Menu based services, SMS: Promotions, recharge details, Bill details
• Tajikistan Babilon, Tajikistan, Sudan MTN, Sudan, UK Virgin Mobile_NGBSS, UK, Somalia Hurmoud, Somalia, COTE MTN, COTE, India Airtel, India, Lebara UK, UK, VIP Kyrgyzstan sky mobile, Kyrgyzstan, Togo, Togo, MCCI Iran, Iran, MTN Cameroon, Cameroon, Bakcell Azerbaijan, Azerbaijan, ET Nigeria, Nigeria, Arrow Netherlands, Netherlands, Myanmar Ooredoo, Myanmar, Offshore, 01/2012 - 01/2017, Understanding the Requirements & Functional Specifications, Identifying Test Scenarios, Test Case Designing, Test case preparation, Writing Test Scripts, TAD, Test case/Test script Execution, Test result reporting, Detecting bug & classifying based on severity & priority, Functional Testing, Performance Testing, Integration Testing, Participating in audits & reviews, Highlighting areas of improvements, Documenting results, defects & log debugging, Preparing release documents, upgrade documents, usage guide and UAT test case documents, Offshore support to site Engineer, Module Expert & SPOC for site issues, IVR: Menu based services, customer care service, USSD: Recharge, Balance Check, Offers, Menu based services, SMS: Promotions, recharge details, Bill details, Billing: Deposits, Refund, Payments, Discount Profile, Bill cycle change, Risk Category, Payment Preference, Bill Run, Bill Confirm, Dunning

• Operational Excellence Award for delivering VIP Kyrgyzstan project
• Spot award for finding highest number of defects for Lebara Project
• Best project delivery award for Bakcell Azerbaijan project
• Obtained BTSC (Basic Testing Skill Certification) and NFT (Non-Functionality Test) Certifications

Test Engineer with over 9 years of experience in manual and automation testing in Telecom Domain. Currently working with Six DEE Telecom Solutions Pvt Ltd, previously worked with Huawei Technologies India Pvt Ltd., Writing Test scripts, Test Cases, Test execution, Test Reports, Test Planning Documents, Integration testing, API testing, UAT, Requirement Analysis, Waterfall and Agile Methodologies, Requirement gathering, Checking solution feasibility, Handling change requests, FRS/FSD writing, Telecom products like IPCC(IVR/USSD/SMS), CSP, CRM, Billing, Number Management System(NMS), Asset Management System(Inventory) and POS, Handling SDV/Sprint cycles, SIT and version release, Element locators, Web Driver methods, Java programming features, TestNG annotations, SQL(Oracle, My-SQL), Linux, Core-Java concepts